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Old Feb 12, 2013, 02:54 PM   #1
Daves0024
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Can't log off without force closing mail app

I just purchased the new iMac running Mountain Lion. Every time I try to log off, I get an error message saying the mail app will not let it log off. Then I have to force close the mail app. Does anyone know what I can do to fix this?
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Old Feb 12, 2013, 03:05 PM   #2
LPZ
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Originally Posted by Daves0024 View Post
I just purchased the new iMac running Mountain Lion. Every time I try to log off, I get an error message saying the mail app will not let it log off. Then I have to force close the mail app. Does anyone know what I can do to fix this?
What happens if you try to quit Mail before you attempt to log out? Is it hanging, so you need to force quit it then?
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Old Feb 12, 2013, 03:22 PM   #3
Daves0024
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Yes, it gives me a pop up box saying the mail app will not let it close......Then I force close it and I can log off or shut down
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Old Feb 12, 2013, 03:26 PM   #4
LPZ
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Yes, it gives me a pop up box saying the mail app will not let it close......Then I force close it and I can log off or shut down
Forget about the issue of logging out. You log in. You open Mail. Can you then quit Mail without force quitting?
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Old Feb 12, 2013, 03:33 PM   #5
Daves0024
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no
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Old Feb 12, 2013, 03:49 PM   #6
LPZ
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no
OK, so Mail is hanging.

Can you send and receive mail?
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Old Feb 12, 2013, 04:30 PM   #7
Daves0024
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yes, I can send mail and I am receiving mail
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Old Feb 13, 2013, 04:46 AM   #8
LPZ
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Originally Posted by Daves0024 View Post
yes, I can send mail and I am receiving mail
When you force quit, do you receive the option of sending a report to Apple? If you choose to do so, you may see a crash/hang report. You could post that top portion of that here. Don't use more than one post for the report.
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Old Feb 13, 2013, 08:38 AM   #9
Daves0024
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There is no report. The mail app force quits and then I can log off or shut down. The force quit works every time, I just didn't want to do that.
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Old Feb 13, 2013, 10:18 AM   #10
LPZ
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There is no report. The mail app force quits and then I can log off or shut down. The force quit works every time, I just didn't want to do that.
Not much to go on. Have you installed any third-party Mail plug-ins? Is Mail trying to connect to a mail server and having trouble?

You might try rebuilding your inbox. While inbox is selected, choose Mailbox in the menu bar and then Rebuild. I suppose you could do the same with your Sent mail and Trash mail.
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