|Feb 13, 2013, 11:42 AM||#1|
Apple Ranks Second in Mobile Shopping Satisfaction Behind Amazon
A customer satisfaction survey of mobile shoppers by analytics firm ForeSee (via BGR) puts Apple in joint-second place with QVC, scoring 83%, just behind the top scorer Amazon at 85%.
Overall consumer satisfaction with the mobile shopping experience increased slightly from 76% in 2011 to 78% in 2012.
Article Link: Apple Ranks Second in Mobile Shopping Satisfaction Behind Amazon
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