Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone

Reply
 
Thread Tools Search this Thread Display Modes
Old Feb 14, 2013, 02:08 AM   #1
TheShadowXX
macrumors regular
 
Join Date: Sep 2012
iTunes Wifi Sync not working

iPhone 4 (Verizon CDMA) iOS 6.1 (jailbroken)
PC is Windows 7 (32-bit) with iTunes 11

So I plugged my iPhone into my PC, opened iTunes checked off Sync with this iPhone over Wi-Fi, (I also have the following checked off "automatically sync when this iPhone is connected", and "manually manage music".

I hit apply, plug my iPhone into power source, go to settings, general, itunes wifi sync, but the button that says "sync now" is grayed out, I can't click it. Below it says "Sync will resume when HOME-PC is available. \

I'm connected on my home wifi network, (no password)

Any help?
TheShadowXX is offline   0 Reply With Quote
Old Feb 14, 2013, 02:32 AM   #2
MCH-1138
macrumors 6502
 
Join Date: Jan 2013
Location: California
Is iTunes running? Try closing and reopening it. I don't have Windows, but I get the same result (grayed-out "Sync Now") if I try to sync with iTunes closed.

If that doesn't work, here is a link to Apple's support page: http://support.apple.com/kb/TS4062
MCH-1138 is offline   0 Reply With Quote
Old Feb 14, 2013, 02:44 AM   #3
TheShadowXX
Thread Starter
macrumors regular
 
Join Date: Sep 2012
Quote:
Originally Posted by MCH-1138 View Post
Is iTunes running? Try closing and reopening it. I don't have Windows, but I get the same result (grayed-out "Sync Now") if I try to sync with iTunes closed.

If that doesn't work, here is a link to Apple's support page: http://support.apple.com/kb/TS4062

Yes iTunes is running. i've tried opening/closing iTunes, I've also restarted my phone, no success.
TheShadowXX is offline   0 Reply With Quote
Old Feb 14, 2013, 10:03 AM   #4
madsci954
macrumors 68000
 
Join Date: Oct 2011
Location: Ohio
I've had the same issues with iTunes on my Mac. Only way I've been able to fix it is to restart my Mac and then it was fine again. I would assume this would work with a Windows PC as well.
madsci954 is offline   0 Reply With Quote
Old Feb 14, 2013, 04:37 PM   #5
TheShadowXX
Thread Starter
macrumors regular
 
Join Date: Sep 2012
Quote:
Originally Posted by madsci954 View Post
I've had the same issues with iTunes on my Mac. Only way I've been able to fix it is to restart my Mac and then it was fine again. I would assume this would work with a Windows PC as well.
I've restarted both my PC and my phone. But the problem still persists
TheShadowXX is offline   0 Reply With Quote
Old Feb 14, 2013, 04:54 PM   #6
MCH-1138
macrumors 6502
 
Join Date: Jan 2013
Location: California
Are you able to initiate the wi-fi sync from within iTunes? In the OS X version, this is an option under the File menu (I believe it is File -> Devices, but don't have it in front of me).

Also, from your original post, is the "automatically sync when this iPhone is connected" option selected or is it off? If it is selected, you might try turning it off.
MCH-1138 is offline   0 Reply With Quote
Old Feb 14, 2013, 06:53 PM   #7
TheShadowXX
Thread Starter
macrumors regular
 
Join Date: Sep 2012
Quote:
Originally Posted by MCH-1138 View Post
Are you able to initiate the wi-fi sync from within iTunes? In the OS X version, this is an option under the File menu (I believe it is File -> Devices, but don't have it in front of me).

Also, from your original post, is the "automatically sync when this iPhone is connected" option selected or is it off? If it is selected, you might try turning it off.
I don't know how to initiate it from within iTunes. I went to Files-> Devices, but everything is greyed out.

Just turned off automatically sync when iPhone is connected. Restarted iTunes and my phone, but no luck.
TheShadowXX is offline   0 Reply With Quote
Old Feb 14, 2013, 06:58 PM   #8
Richardgm
macrumors 6502a
 
Richardgm's Avatar
 
Join Date: Aug 2008
The only way I get this to work is by restarting the "Apple Mobile Device" service.


Start - type "services" - click on "Services" - (look for "Apple Mobile Device") - right click - restart
__________________
iPhone owner since 2007
iPad owner since 2011
Richardgm is offline   0 Reply With Quote
Old Feb 14, 2013, 07:07 PM   #9
TheShadowXX
Thread Starter
macrumors regular
 
Join Date: Sep 2012
Quote:
Originally Posted by Richardgm View Post
The only way I get this to work is by restarting the "Apple Mobile Device" service.


Start - type "services" - click on "Services" - (look for "Apple Mobile Device") - right click - restart
do you restart your phone or itunes after that?
TheShadowXX is offline   0 Reply With Quote
Old Feb 14, 2013, 07:08 PM   #10
Richardgm
macrumors 6502a
 
Richardgm's Avatar
 
Join Date: Aug 2008
Quote:
Originally Posted by TheShadowXX View Post
do you restart your phone or itunes after that?
Sometimes I restart iTunes.
__________________
iPhone owner since 2007
iPad owner since 2011
Richardgm is offline   0 Reply With Quote
Old Feb 14, 2013, 07:20 PM   #11
Avatarshark
macrumors regular
 
Join Date: Sep 2012
Location: The Digital Frontier
Just love how everyone is giving out advice from the Mac side of iTunes rather than Windows. My suggestion is to reboot both devices, unplug from each other. Or reset your iPhone from the get go, and then when you do the initial sync click the sync over wifi, sometimes, it takes two or three times before it will start working. I believe it has to do with the fact, iTunes can't easily restart a sync with new data coming in and out.
Avatarshark is offline   0 Reply With Quote
Old Feb 14, 2013, 09:14 PM   #12
BadaBing!!
macrumors 6502
 
Join Date: May 2010
There is a huge thread on apple forums. I'm also having issues and so far, nobody was able to find a fix that works forever. Most of the time, the fix works only a few days
__________________
2011 MacBook Air 13", 1.7Ghz, 256Gb | iPhone 5 32Gb black | 16Gb retina IPad Mini
Visit about.me/maxaudet
BadaBing!! is offline   0 Reply With Quote
Old Feb 14, 2013, 09:35 PM   #13
TheShadowXX
Thread Starter
macrumors regular
 
Join Date: Sep 2012
Quote:
Originally Posted by BadaBing!! View Post
There is a huge thread on apple forums. I'm also having issues and so far, nobody was able to find a fix that works forever. Most of the time, the fix works only a few days
I can't even get the button to be clickable its greyed out or me.
TheShadowXX is offline   0 Reply With Quote
Old Feb 14, 2013, 09:38 PM   #14
PNutts
macrumors 601
 
PNutts's Avatar
 
Join Date: Jul 2008
Location: Pacific Northwest, US
Interesting. Almost all the issues I've read are with 64 bit Windows 7. I've given up trying to get it to work.
PNutts is offline   0 Reply With Quote
Old Feb 14, 2013, 09:52 PM   #15
TheShadowXX
Thread Starter
macrumors regular
 
Join Date: Sep 2012
Quote:
Originally Posted by PNutts View Post
Interesting. Almost all the issues I've read are with 64 bit Windows 7. I've given up trying to get it to work.
lol it's so frustrating
TheShadowXX is offline   0 Reply With Quote
Old Feb 14, 2013, 11:25 PM   #16
Mrbobb
macrumors 601
 
Join Date: Aug 2012
Am running Win32 and notice it works better if iTunes is closed and re-opened between syncs.

Also mine doesn't like to WIFI sync more than once-a-day(?)
Mrbobb is offline   0 Reply With Quote
Old Feb 15, 2013, 03:09 AM   #17
albertxp06
macrumors regular
 
Join Date: Oct 2011
Location: California
I could never get iTunes WiFi sync to work with my phone. It works with my mom's iPhone 5, 3GS, and 5. It just won't work with my iPhone 5.

Yes, I've restored my phone, restarted services, computer, checked and unchecked the box, etc. I've pretty much given up at this point.

Windows 7 64bit
albertxp06 is offline   0 Reply With Quote
Old Feb 15, 2013, 09:43 PM   #18
PNutts
macrumors 601
 
PNutts's Avatar
 
Join Date: Jul 2008
Location: Pacific Northwest, US
I'm not the search police but I don't have any links handy. Give it a Google and see what you come up with. I've spent a lot of time on this and tried all the "solutions" and none of them worked for more than a sync or two. I'll mention that the most success I saw (and it wasn't many people) was changing their iPhone's HTTP proxy setting in the WiFi network settings or changing the setting for iTunes to automatically open (?) or sync the iPhone when it connects. Some messed with Bonjour, others ran iTunes in compatibility mode, others restarted services, others adjusted if the computer can turn off WiFi to save power, others set static IP addresses, others reregistered dlls, etc.

If you get it figured out, please post your solution and I'll give it a try.
PNutts is offline   0 Reply With Quote
Old Feb 16, 2013, 01:32 AM   #19
avanpelt
macrumors 65816
 
Join Date: Jun 2010
I've had repeated issues with iTunes Wi-Fi sync on both a Mac running Mountain Lion and a Windows 7 64-bit PC syncing with an iPhone 5 and iPhone 3GS respectively. I finally gave up on the Wi-Fi sync and I now backup both iPhones to iCloud. iCloud backup has worked flawlessly for me so far. Highly recommend it instead of Wi-Fi syncing to iTunes.
avanpelt is offline   0 Reply With Quote
Old Feb 17, 2013, 12:03 AM   #20
bigcstyle4
macrumors regular
 
Join Date: Sep 2012
I've also given up on getting this to work, which sucks because it worked flawlessly on my iPhone 4 with iOS 5. I'm talking every single night when I plugged it in, the sync would start right away without having to mess with iTunes. When iOS 6 came out it broke. When I got the iPhone 5 it still has never worked no matter what I did.

Windows 7 64 bit btw
bigcstyle4 is offline   0 Reply With Quote
Old Feb 17, 2013, 12:05 AM   #21
Carlanga
macrumors 603
 
Carlanga's Avatar
 
Join Date: Nov 2009
Location: PR
Quote:
Originally Posted by TheShadowXX View Post
anyone else have any suggestions?
get a mac

Try an older version of iTunes maybe?
__________________
☻ "A dream you dream alone is only a dream...
... A dream you dream together is reality." ☻
Carlanga is offline   0 Reply With Quote
Old Feb 17, 2013, 07:57 PM   #22
ET iPhone Home
macrumors 68020
 
Join Date: Oct 2011
Location: Orange County, California USA
Thanks for this tutorial. I have a 4S and MBA and it worked effortless - obviously, right? I've been synching via USB to add content. To test, added a few songs onto a Playlist in iTunes and the WiFi sync worked well and copied everything over. The troubleshooting I encountered was that I had to restart the 4S device and reopen iTunes. Once that was done, iTunes recognized my device. Prior to this it was grayed out.

Thanks guys.
__________________
2011 MBA
Black iPhone 4S 32GB
Gold iPhone 5S 16GB
iPad Air
ET iPhone Home is offline   0 Reply With Quote
Old Feb 20, 2013, 11:22 AM   #23
gav28
macrumors newbie
 
Join Date: Feb 2013
I had the exact same problem, my Iphone 5 would not sync over wifi. Under iTunes 11, I connected the iPhone via USB and noticed within iTunes the options for the iPhone device there was a check-box that said "Sync with this iPhone over Wi-Fi". I checked that et voila, job done, I can now sync over wifi.

I have absolutely no idea how that option got unchecked, but thought it may help some?
gav28 is offline   0 Reply With Quote
Old May 6, 2013, 03:37 PM   #24
golfpr089
macrumors newbie
 
Join Date: May 2013
Win7 64 Help

I've had trouble with this too, and have only had luck going to control panel > uninstall, and right clicking iTunes and clicking 'repair'. Works for a few days, then repeat. Annoying, but better than nothing.
golfpr089 is offline   0 Reply With Quote
Old May 6, 2013, 06:09 PM   #25
Mrbobb
macrumors 601
 
Join Date: Aug 2012
Quote:
Originally Posted by golfpr089 View Post
I've had trouble with this too
One more to the pile.


Recently I read WIFI sync was not original Apple, some independent App developer made it then Apple kicked him out but he kept selling this App under Cydia and made tons$, then Apple eventually called him in, and go, hey cool App can we hire you? (he said no), but apparently Apple bought his code (and maybe mucked it up?)

Maybe we should find the original guy and ask if he can fix!
__________________
Solution: FREE, Explanation: Is gonna cost ya.
Mrbobb is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Wifi sync stopped working Husky1992 iOS 7 3 Mar 21, 2014 06:48 PM
WiFi Sync Not Working iOS7, Working iOS6 kramden88 iOS 7 0 Jan 2, 2014 03:45 PM
WiFi Sync not working RJCP iOS 7 0 Sep 19, 2013 12:48 PM
iTunes wifi sync/home sharing to Apple TV kills my wifi. AreYouIn? Apple TV and Home Theater 4 Nov 11, 2012 04:08 PM
WiFi sync not working in iOS6 TheNinjaJedi iOS 6 2 Sep 15, 2012 01:44 PM

Forum Jump

All times are GMT -5. The time now is 08:32 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC