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Old Dec 18, 2011, 09:05 AM   #51
kirsch92
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Quote:
Originally Posted by Mr. Amiga500 View Post
I sent my request on Nov. 21 and haven't received my shipping box either. What the hell is going on? Did UPS lose the box? I better not get a notice saying the repair deadline has passed.
Me too. Since Nov 16th. Still stuck at Service Requested.
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Old Dec 18, 2011, 03:21 PM   #52
yanki01
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Quote:
Originally Posted by Cursed View Post
Have a check of the serial number. It seems some people are being sent 6G iPod Nanos.
thats what my serial number comes to. we shall see.
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Old Dec 19, 2011, 08:20 AM   #53
mikehockenballs
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Originally Posted by ilovemyibook View Post
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)



It's going to be a first generation Nano, same color and capacity as the one you sent in. That's what it'll be.
Looks like you could be wrong going off what the posts above this one are saying, people could receive 6G versions in return for their 1G versions.

This is why my original post asked if anyone had actually received their replacement iPod yet to confirm what version they had received. Anyone could guess at what version could be sent out.

I am still waiting for my replacement, wonder if it will come in time for christmas?
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Old Dec 19, 2011, 03:26 PM   #54
Hiro32
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I requested replacement on Nov 15 (US), and I haven't received a package yet...
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Old Dec 19, 2011, 03:28 PM   #55
ilovemyibook
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Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

Quote:
Originally Posted by mikehockenballs
Quote:
Originally Posted by ilovemyibook View Post
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)



It's going to be a first generation Nano, same color and capacity as the one you sent in. That's what it'll be.
Looks like you could be wrong going off what the posts above this one are saying, people could receive 6G versions in return for their 1G versions.

This is why my original post asked if anyone had actually received their replacement iPod yet to confirm what version they had received. Anyone could guess at what version could be sent out.

I am still waiting for my replacement, wonder if it will come in time for christmas?
Several people had already gotten back first generation Nano's when I posted that.
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Old Dec 19, 2011, 06:04 PM   #56
teebe69
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Lost in post???

Hi all. I'm in the UK.

I requested my box on the 19/11, it was sent on 24/11 and I received it and sent my iPod back on the 1/12. Since then nothing has happened. I've checked the status every couple of days and it still hasn't got to stage 2.

I've found my certificate of posting and put the barcode number in to Royal Mails 'track & trace' website and it says my package is being progressed through the network.

Where do I go now. Has anyone got a number for Apple that I can phone? It looks like my iPod has got lost in our wonderful postal service.

Dave
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Old Dec 21, 2011, 07:46 AM   #57
33man
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Originally Posted by teebe69 View Post
Hi all. I'm in the UK.

I requested my box on the 19/11, it was sent on 24/11 and I received it and sent my iPod back on the 1/12. Since then nothing has happened. I've checked the status every couple of days and it still hasn't got to stage 2.

I've found my certificate of posting and put the barcode number in to Royal Mails 'track & trace' website and it says my package is being progressed through the network.

Where do I go now. Has anyone got a number for Apple that I can phone? It looks like my iPod has got lost in our wonderful postal service.

Dave
This is the original repair status when they shipped my empty box...
Thumb resize.

But as the box did come and i got no news after 10 days i called apple and they organized another pickup and repair id and it look like the following :
Thumb resize.

Last edited by OllyW; Oct 12, 2012 at 06:49 PM. Reason: Changed tags on oversized images from IMG to TIMG
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Old Dec 21, 2011, 08:25 AM   #58
batch
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Originally Posted by teebe69 View Post
Hi all. I'm in the UK.

I requested my box on the 19/11, it was sent on 24/11 and I received it and sent my iPod back on the 1/12. Since then nothing has happened. I've checked the status every couple of days and it still hasn't got to stage 2.
I'm in the UK. Mine took 2 weeks from posting it back to getting a status update change of "empty box shipped" -> "product placement pending".

I realise yours has been a bit longer, but this may be because of the normal Christmas slowdown, etc.

I wouldn't worry just yet, even if it is frustrating. At least you have the proof of postage.
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Old Dec 21, 2011, 09:11 AM   #59
seven654three
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just got my replacement.

They replaced it with a 6th gen ipod nano!
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Old Dec 21, 2011, 09:54 AM   #60
MendotaMike
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Woo Hoo! Just got an e-mail from Apple stating that my replacement has shipped, will arrive on Friday. Replacement serial number = 6th generation!
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Old Dec 21, 2011, 11:30 AM   #61
Mr. Amiga500
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Originally Posted by 33man View Post
This is the original repair status when they shipped my empty box...
Fascinating. I just checked my repair status again and now see something identical. At least I know something is happening. Now I just have to worry about the UPS person screwing up.
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Old Dec 21, 2011, 07:37 PM   #62
Hiro32
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Finally I received a padded envelope from Apple, CA.
I put my iPod Nano in the plastic bag, and sent it by UPS Ground (pre-paid label attached) today

Last edited by Hiro32; Dec 21, 2011 at 08:16 PM.
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Old Dec 22, 2011, 12:32 AM   #63
Resist
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Originally Posted by Hiro32 View Post
Finally I received a padded envelope from Apple, CA.
I put my iPod Nano in the plastic bag, and sent it by UPS Ground (pre-paid label attached) today
Me too!
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Old Dec 22, 2011, 08:50 PM   #64
Jazz2011
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Hey i have my ipod sent but it has a cracked screen,
Just wondering does it make a difference?
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Old Dec 22, 2011, 09:43 PM   #65
yanki01
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Originally Posted by Jazz2011 View Post
Hey i have my ipod sent but it has a cracked screen,
Just wondering does it make a difference?
nope, apple wants your iPod nano. send it in and wait for a 6th gen to go your way.
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Old Jan 6, 2012, 02:39 AM   #66
Hiro32
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Originally Posted by Hiro32 View Post
Finally I received a padded envelope from Apple, CA.
I put my iPod Nano in the plastic bag, and sent it by UPS Ground (pre-paid label attached) today
I received email from Apple today.
Apple shipped 6th generation iPod Nano today according to the new serial number.
It took about two weeks since I shipped my 1st generation iPod Nano to Apple.
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Old Oct 11, 2012, 11:32 AM   #67
lbur145
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Can anyone confirm that they are still sending out 6G nanos to replace 1G?

I sent mine off recently when I found out about the program, still waiting for Royal Mail to process the shipment.
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Old Oct 12, 2012, 06:42 PM   #68
halfnhalf
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Can anyone confirm that they are still sending out 6G nanos to replace 1G?

I sent mine off recently when I found out about the program, still waiting for Royal Mail to process the shipment.
I'm also wondering/waiting for when they start sending 7th gens...
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Old Oct 12, 2012, 07:36 PM   #69
lbur145
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Well they've already started to ship the 7th gen models now, but I doubt they would be sending 7th gens out as a replacement for free... it would be nice if they did though
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Old Oct 13, 2012, 07:28 AM   #70
lbur145
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Just checked the repair status of mine and it's estimated delivery says Monday 15th October! Huzzah!
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Old Oct 13, 2012, 10:33 AM   #71
lbur145
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Email received from Apple, I can confirm that they're replacing my 1st Gen nano with a 6th gen
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Old Oct 15, 2012, 03:53 PM   #72
matneh
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So when do you think will they start replacing the 1st Gen Nano's with 7th Gens?
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Old Oct 15, 2012, 07:34 PM   #73
spencer6891
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So when do you think will they start replacing the 1st Gen Nano's with 7th Gens?
I'm curious about this as well. I have a 1st gen but would not be willing to send it in for a 6th gen replacement which is an inferior design.
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Old Oct 15, 2012, 09:38 PM   #74
spencer6891
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So when do you think will they start replacing the 1st Gen Nano's with 7th Gens?
I'm curious about this as well. I have a 1st gen but would not be willing to send it in for a 6th gen replacement which is an inferior design.
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Old Feb 25, 2013, 03:52 PM   #75
cameronfree
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Has anyone requested a replacement recently? Just curious if they've switched to replacing with the 7th Gen iPod.

I thought I had lost my 1st Gen, just found it and requested replacement. Can't believe program is still going on.
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