Ipad and Iphone exchange push email

surfertje · Apr 22, 2013

A ipad has a exchange 2003 account setup and a iphone has the same settings for exchange account. It is supposed to be push but i have noticed that the Ipad and Iphone both show the number of new email when starting the email client on both devices. So it retrieves the email when starting the application. At my knowledge the email should be synchronised in the background, but it isn't is this to fix?

It is IOS 6.1 in both devices..

HankHowdy · Apr 22, 2013

surfertje said:
A ipad has a exchange 2003 account setup and a iphone has the same settings for exchange account. It is supposed to be push but i have noticed that the Ipad and Iphone both show the number of new email when starting the email client on both devices. So it retrieves the email when starting the application. At my knowledge the email should be synchronised in the background, but it isn't is this to fix?

It is IOS 6.1 in both devices..

Date of purchase for these devices?
What email account are you using with exchange?

BrianBaughn · Apr 22, 2013

Have you checked with your email provider?

surfertje · Apr 22, 2013

synchronise

HankHowdy said:
Date of purchase for these devices?
What email account are you using with exchange?

What exactly do you mean by what email account? It is a bussines exchange 2003 account. The Iphone is a new one bought several weeks ago. The Ipad is 3 months old.

takeshi74 · Apr 23, 2013

surfertje said:
What exactly do you mean by what email account?

Exchange accounts aren't the only accounts that can be set up under Exchange. Google could previously be set up with ActiveSync, for example. IIRC Hotmail and Outlook.com can be as well.

PNutts · Apr 23, 2013

I'd start by upgrading to 6.1.3 and see if the issue persists.

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Ipad and Iphone exchange push email

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