They said I need to have original receipt or have original owner call in and request unlock. I got the phone off ebay. the rep told me the phone was purchased in 2011 and the date, but bo help. The phone is clean esn and ready to use just want to activate on tmobile. I tried to jailbreak, but I have 6.1.3 and doesn't seem to be a work around I've tried everything.. Any help would be great!