So I got the iPhone 5 on launch day and it was fine but has quickly become problematic for me.
1. Shortly after getting it I tried to get a replacement one because my wifi would always go on and off, but they told me there was nothing wrong with it. I knew there had to be because my iPad and MacBook that I use in the same places never have the problems. They told me it was fine and I left the store. It still happens.
2. Back then my battery was fine, getting at least 6-6.5 hours of usage. A few months ago out of no where it started getting around 4-4.5 and I haven't changed what I was doing using the phone.
3. The phone freezes out of no where, at least twice a week I have to turn it off or restart it. Not a huge problem, but still shouldn't be happening.
4. The back camera has noticeable dust in it.
I may sound like I'm bitching, which I kinda am, but I paid $400 for this and don't think I should have all of these problems on this phone I take very good care of. So I want to go to the Apple store, but it's 40 min away and I don't want to get turned down again.
Is there any way these problems can guarantee me a replacement phone? If I mention all 4 problems will the genius just think I'm making stuff up for a freebie?
1. Shortly after getting it I tried to get a replacement one because my wifi would always go on and off, but they told me there was nothing wrong with it. I knew there had to be because my iPad and MacBook that I use in the same places never have the problems. They told me it was fine and I left the store. It still happens.
2. Back then my battery was fine, getting at least 6-6.5 hours of usage. A few months ago out of no where it started getting around 4-4.5 and I haven't changed what I was doing using the phone.
3. The phone freezes out of no where, at least twice a week I have to turn it off or restart it. Not a huge problem, but still shouldn't be happening.
4. The back camera has noticeable dust in it.
I may sound like I'm bitching, which I kinda am, but I paid $400 for this and don't think I should have all of these problems on this phone I take very good care of. So I want to go to the Apple store, but it's 40 min away and I don't want to get turned down again.
Is there any way these problems can guarantee me a replacement phone? If I mention all 4 problems will the genius just think I'm making stuff up for a freebie?