I suppose it would depend on what the problem was. Downgrading might not revert everything so they might still deny if they have notes you had it on iOS 7
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple Retail Closely Monitoring Employee Usage of iOS 7, Forbids In-Store Demos for Customers
- Thread starter MacRumors
- Start date
- Sort by reaction score
I suppose it would depend on what the problem was. Downgrading might not revert everything so they might still deny if they have notes you had it on iOS 7
Stepping back and looking at the big picture I believe Apple has good intentions and a proper goal.
That said in a certain Apple Store I frequent, all one must do is ask and they're happy to give you a peek. Although its located on the West Coast, these employees must think NDA means North Dakota Apple. A bad joke? You bet, but so is the casual attitude many of them maintain.
That said in a certain Apple Store I frequent, all one must do is ask and they're happy to give you a peek. Although its located on the West Coast, these employees must think NDA means North Dakota Apple. A bad joke? You bet, but so is the casual attitude many of them maintain.
Trouble is that there are few things short of a busted display, water damage or a jammed sleep or volume button that are ost definitely hardware. Even an unresponsive home button or a sleep button that moves but doesn't do anything could be software. And if they are told not to service phones with iOS 7 you can bet that includes restoring to remove iOS 7 and go back to 6 cause if it screws up the device they did it so they could be held liable. So they away you go to figure that out yourself. And then bring them back a phone with a verifiable issue.
hmm, well I reverted my 5 and a friends 4S a couple times when it wouldnt work and everything was fine software wise.
But likewise, there are few things that would prevent a developer from wiping and reverting the phone to iOS 6. If someone was really in the developer program and had a device on iOS7 fail, it's hard to imagine that Apple would totally deny their warranty.
Aw, someone is offended they like childish designs.
Yes, I am serious. Bad design is bad design. Whether its June 10th, July 1st, or October 32nd. So far, 9/9 people I've showed iOS 7 off to (and countless people on Apple's own forums) have the same impression:
"Seems kid-ish, like its meant for a child."
But by all means, continue praising Apple's iOS 7 and all duh pretty colors
It seems more like your offended someone doesn't think your tired jokes about the design were funny....
----------
hmm i have quite the opposite experience. i think its pretty, and pretty awesome to use. and its kind of fun even with the bubbles and different color themes - so to say to match your backgrounds. and im not going to lie I've been showing to off to friends and family and even random people i talk to at stores and wherever else if we get into the iphone subject, and i get a lot of positive responses. some people really like the new look and love the new functions.
that said i do wish they tweaked up the safari and weather icon.
and beta is kind of buggy but in the end it should be very impressive
I have spent a lot of time with it. Pretty nice, but still quite buggy in beta 2. Try it with a large iTunes Match library on a 4s. While that did suck in ios6 too, it was actually pretty good on beta 1, but is now unusable and makes yo think your phone is about to burst into flames.
Stability an performance are not where yo want them for a demo. This is not a preview release, it is still a pretty early beta.
While I agree with the sentiment of your post I disagree "most" people visiting for genius appointment understand betas are glitchy. What I would guess is a high percentage of people that visit a Genius Bar don't understand how their machine works, let alone what a beta is, so when the beta crashes and they have to explain why thats an expected behaviour for a beta they move away from focusing on the customer issues in the 15 minutes they have for an appointment. Its a minefield tbh. Besides that its not exactly difficult to direct them to the Apple website to see whats coming.
It does seem a bit bizarre they get invited to test Mavericks but not iOS, especially since they could do with a little mapping help. I'm guessing its because its desktop and not a mobile OS and therefore in use at home and not in store? Dont know.
Yes, you're correct, but it's still bound by NDA - employee or not. And this is why Retail can't have nice things (officially).
If (the offending) Retail employees had a modicum of respect for the company, then maybe they'd all get the better access they crow about not having.
While this article doesn't clearly say so, developers running legitimate copies of iOS 7 are entitled to Genius Bar service. Apple is not trying to "screw everyone over."
This cracks me up.. Go root your Android phone & install a beta rom of Key Lime Pie on it... then go to a cell phone shop, tell them it crashed. I would bet you the entire cow they would NOT help you. DUH!!!
Apple announced it, and previewed it for the whole world. What's wrong with an employee, with a legit copy, showing a curious customer a function or 2.
But Apple also clealy stated it would be shipping this fall. Store employees can show it to the customer when it's officially released. Why do they need to see it now?
My point is, it's not a secret anymore. Apple showed it off for all the world to see. I guess I kinda get it. But seems a bit silly since they had an event doing exactly what they are telling employees not to do.
That's what happened to me. They are serious about it.
----------
Like hell. They'll fire you on the spot. I did it by accident, no intention on showing the customer it, the phone just had it on there, and they saw it and that's all it took. It's very much against the terms that we agree to when we are employed not to show customers any BETA software, no questions asked.
----------
Unfortunately, most of the people that go into the Apple store barely know how to use the current software and would not be fully aware of its beta status and bugs and glitches that are present. It creates an inconsistent experience with the current, approved for distribution iOS. While it would be awesome to try to generate excitement and awareness, and I fully support your opinion, it actually creates more confusion than necessary. Having this software installed on my 5th Gen iPod touch and accidentally opening an app in customer presence (not thinking about it and just showing them a widely available app) is what got me fired from Apple.
----------
I actually like that!! Sorry. I know it wasn't meant to be really liked, but, alas, I do.
Of course not. That is why Apple has an iOS 7 preview page and also a link to watch the WWDC keynote.
But the above is carefully scripted. Showing a customer who doesn't really understand betas are not finished, polished versions is pure improv... and you never know what will go wrong, leaving a bad impression in that customer's mind. Then that customer goes and talks with his pals about how buggy iOS 7 is.
That is why it is a big deal and why Apple's penalty to employees is so draconian.
Watch the state of the union platforms keynote. Cause if the public keynote was not enough to show you how good iOS7 is the developer keynote should. And if that doesn't, then Apple's lost to you. iOS7 looks amazing from what Apple has said. (in form and function). I can't wait till it's released to try it out.Aw, someone is offended they like childish designs.
Yes, I am serious. Bad design is bad design. Whether its June 10th, July 1st, or October 32nd. So far, 9/9 people I've showed iOS 7 off to (and countless people on Apple's own forums) have the same impression:
"Seems kid-ish, like its meant for a child."
But by all means, continue praising Apple's iOS 7 and all duh pretty colors
----------
Developers are also end users. It's all a matter of which hat you're wearing at the time.
Aw, someone is offended they like childish designs.
Yes, I am serious. Bad design is bad design. Whether its June 10th, July 1st, or October 32nd. So far, 9/9 people I've showed iOS 7 off to (and countless people on Apple's own forums) have the same impression:
"Seems kid-ish, like its meant for a child."
But by all means, continue praising Apple's iOS 7 and all duh pretty colors
First thing I will do when I get iOS7 is use a darker background... and hide most of the brightly-colored Apple apps that I don't use.
Other app icons look better... I'm not a fan of Easter Egg colors...
Not entirely true. Last weekend I took my iPhone 5 into a store, running iOS 7, for a genius appointment because my sleep/wake button only worked if you pressed on the leftmost side. They replaced it no questions asked.
I guess that's a workaround. It still doesn't explain how people think they're abiding by the rules by obtaining the IPSW's not via Apple.
Bingo.
99% of the time, if you have to get something from the Pirate Bay, then it's not legal.
Strict stuff.
As a beta tester, i've told heaps of people before products have come out to the public....nothing Apple related, but other companies products.
No harm, just as long as there's 'trust', and when we all say we won't do something (like leak info), we darm well better not.
FYI, i sure hope Apple changes "the stove icon" in iOS 7.. Looks more like a pressure cooker, than a settings icon.
As a beta tester, i've told heaps of people before products have come out to the public....nothing Apple related, but other companies products.
No harm, just as long as there's 'trust', and when we all say we won't do something (like leak info), we darm well better not.
FYI, i sure hope Apple changes "the stove icon" in iOS 7.. Looks more like a pressure cooker, than a settings icon.
Last edited:
Windows 7 is the best OS Microsoft ever released. I run it every day. It's still an ugly cousin to OS X.
Windows 8 is a train wreck.
What is Draconian? It's a NDA. At my employer you break your NDA and it's Dept of Labor time, because you will have one hell of a time finding a position in your field after breaking one. Decisions have consequences.
Perhaps it was the wording of the article, it came off a little 'big brother is watching you.' I'm aware of the NDA, I have a developer account myself...
I bet another reason for this is because of the influx of 1000's of people who paid the $99.00 to download this as part of the developer program and these 1000's of people are not really developers but folks that own a youtube channel and just want to be the first to show it off.
Maybe Apple should hunker down on just how many releases of this beta software they allow to be downloaded by non developers or maybe this is easy money for them to collect from the public.
Maybe Apple should hunker down on just how many releases of this beta software they allow to be downloaded by non developers or maybe this is easy money for them to collect from the public.