Hi ,
We had 2 old IPhone 3GS 8gb, that we had Unlocked with our provider here in the US (AT&T) for free since they were out of contract and we had the new 5's.. So our thought was to give them to our nieces in Turkey so they could use them...
Before we took them to Turkey, I did a factory reset on the phone through ITunes, to delete all our information and apps... The phone went back to the home page of setting up a new phone, choosing your language and country and everything, so I thought it was ready for them in Turkey...
Now they have them and can connect to the Internet and apps and play games on the phone but they can't use the phone for calling or receiving calls.. Their SIM card says Inactive... I have checked the IMEI, and it states Unlocked, the Activation Status is Activated, and it states it's Registered...
In all the research I have done they should be able to just put their TURK SIM card in and the phone should start to make and receive calls... Can someone please shed light on what I should tell them to do.. please note I am not a phone techie' so please use very easy and straight forward steps or I may be asking a million more questions...
Please start at the beginning, if they need to connect to ITunes, first then reset or something, or cut sim or get different sim, please let me know the step by step process so I can relay it to them..
Thank you all for your help!!!
Thanks
We had 2 old IPhone 3GS 8gb, that we had Unlocked with our provider here in the US (AT&T) for free since they were out of contract and we had the new 5's.. So our thought was to give them to our nieces in Turkey so they could use them...
Before we took them to Turkey, I did a factory reset on the phone through ITunes, to delete all our information and apps... The phone went back to the home page of setting up a new phone, choosing your language and country and everything, so I thought it was ready for them in Turkey...
Now they have them and can connect to the Internet and apps and play games on the phone but they can't use the phone for calling or receiving calls.. Their SIM card says Inactive... I have checked the IMEI, and it states Unlocked, the Activation Status is Activated, and it states it's Registered...
In all the research I have done they should be able to just put their TURK SIM card in and the phone should start to make and receive calls... Can someone please shed light on what I should tell them to do.. please note I am not a phone techie' so please use very easy and straight forward steps or I may be asking a million more questions...
Please start at the beginning, if they need to connect to ITunes, first then reset or something, or cut sim or get different sim, please let me know the step by step process so I can relay it to them..
Thank you all for your help!!!
Thanks