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Robster3

macrumors 68000
Original poster
Dec 13, 2012
1,987
0
My parents FaceTime/iMessage has stopped working on their iPad mini. I have tried everything i can think of over the phone but to no avail. Reset everything tuned things on and off. They updated to iOS 7 and that didn't work. Mail and wifi work. Apple phone support weren't any help.
They took it to a Apple reseller and they couldn't fix it on their wifi.
Would changing dns to 8.8.8.8 do anything? Or reset all settings?
If not there last option is driving a hour to a real Apple store. They are elderly and use it a lot. I am 6 hours away.

Cheers
 
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