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Apple Working on Fix for OS X Mavericks Mail App Issues

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MacRumors

macrumors bot
Original poster
Apr 12, 2001
63,518
30,794



Apple is working on a fix to address issues with the native Mail client in OS X Mavericks, including problems with Gmail, stability, and smart mailboxes, reports 9to5Mac.

There have been widespread reports of Mavericks users experiencing problems receiving messages, sorting messages into folders, and deleting messages. Apple is aware of the problem and has seeded an updated Mail app to both Apple employees and testers in Apple's AppleSeed customer program.

mavericks_mail.jpg
Apple is telling testers that the updated Mail app, which carries the same Version 7.0 as the current app but an updated build number of 1822 compared to 1816 for the publicly available version, fixes those issues while addressing overall stability and smart mailbox enhancements. The company is also asking users with the updated Mail app to test for the following things:
- Use Mail with your usual Mail accounts, including iCloud, Gmail, Exchange, etc.
- Send Mail messages
- Receive and check for new Mail messages at the intervals you expect it
- Read and move Mail messages to folders on your mail server, folders on your Mac, smart folders.
- Delete Mail messages as appropriate
- Undo move or delete actions with your Mail messages
- Mark messages read/unread in both your mail provider's webpage and Mail and verify they stay in sync.
Click to expand...
Currently, the update is only available as a downloadable patch for Apple employees and testers rather than a regular update to Mavericks. While OS X 10.9.1 is well into development, it's not yet known whether the Mail update will roll out separately or be included with OS X 10.9.1.

Article Link: Apple Working on Fix for OS X Mavericks Mail App Issues
 
Article Link
https://www.macrumors.com/2013/10/31/apple-working-on-fix-for-os-x-mavericks-mail-app-issues/
gmanist1000

gmanist1000

macrumors 68030
Sep 22, 2009
2,832
824
I'm hoping all native apps will be downloadable through the Mac App Store with future OS releases.

Same goes for iOS, seems like the best way to send out updates as quickly as possible - rather than updating the entire OS itself.
 
MrSmith

MrSmith

macrumors 68040
Nov 27, 2003
3,046
14
Hopefully get the *woosh* back as the mail flies off into the cyber ether.
 
Ddyracer

Ddyracer

macrumors 68000
Nov 24, 2009
1,786
31
gmanist1000 said:
I'm hoping all native apps will be downloadable through the Mac App Store with future OS releases.

Same goes for iOS, seems like the best way to send out updates as quickly as possible - rather than updating the entire OS itself.
Click to expand...

The Google way eh?
 
C

Cougarcat

macrumors 604
Sep 19, 2003
7,766
2,553
gmanist1000 said:
I'm hoping all native apps will be downloadable through the Mac App Store with future OS releases.

.
Click to expand...

I don't think they'd do that. There's not much point--they are included in Mavericks, which is free. Apple can still issue updates even if the app isn't on the MAS--see iTunes.
 
q64ceo

q64ceo

macrumors 6502a
Aug 13, 2010
517
782
Same thing happened with me and the DP

I assumed that they fixed this because it no longer did it (at least for me)

Strange
 
mcdj

mcdj

macrumors G3
Jul 10, 2007
8,964
4,214
NYC
I was wondering why I keep seeing a mailbox called /Drafts [IMAP]. Guess this is why.
 
C

Cory Bauer

macrumors 6502a
Jun 26, 2003
615
233
Will they fix the issue where Mail freezes whenever you attach a QuickTime, or try to reply to a message that has one attached? Confirmed on multiple computers running mavericks.
 
paulchat55

paulchat55

macrumors newbie
Dec 15, 2008
14
2
Colorado
Mail Crashes

If in do a search on 'dad' in my inbox and then select his email address, it works. if I go into my junk folder, search on 'dad" and then select his email address, mail crashes.
 
QCassidy352

QCassidy352

macrumors G5
Mar 20, 2003
12,028
6,036
Bay Area
I read for the first time today that there are issues with Gmail and mail.app. I have only experienced two since upgrading:

1) to archive an item, I have to move it to GMAIL/Archive in the sidebar rather than to MAILBOXES/Archive/Gmail (All Mail), BUT it's the latter folder that then has the item. That is, I can only move to one folder, but the folder to which I move items is then empty, and it's the other folder that shows them all.

2) Lots of messages in my inbox that I have never archived now show an "Archive - Gmail (All Mail)" tag even though they physically remain in the inbox.

Both are minor annoyances, and it seems like others have it much worse.
 
Parasprite

Parasprite

macrumors 68000
Mar 5, 2013
1,698
144
Huh, of any of the things in Mavericks I've noticed, Mail problems are not one of them. Most of what I've seen are very minor intermittent graphical glitches with certain animations (e.g., user switching), and maybe 2 unexplained sudden restarts.

Oh, and I can't boot into Safe Mode for some reason. Never quite figured that one out. :confused:
 
RMo

RMo

macrumors 65816
Aug 7, 2007
1,254
281
Iowa, USA
The biggest disappointment in Mail 7.0 for me was the change in behavior for Gmail. Unlike others, I haven't noticed any horrible problems with it downloading lots of messages, but they did change the behavior for deletion and arching. Before, when you "deleted" a message in Mail, it actually archived it in Gmail. (I think; it did for me, so if this wasn't default behavior, then it was at least possible to change this, which it doesn't seem to be now.) Now, Delete actually deletes, and there is a separate Archive action. Makes sense, except that the behavior is quite different from before and wasn't really well explained--and if you use the Del keyboard shortcut, it still deletes. I wish that could be changed, because I actually have to use the mouse and click a button now.

Oh, and they went way overboard with the Archive thing. Like, they added the concept of archiving to Exchange (and presumably all non-Gmail accounts), which doesn't really have this feature. It's not a bad implementation--just an "Archive" folder that they move these items to. Only problem? I already had a folder named Archive in my Exchange account, which Mail renames visually (but not on the server) to Archive-2, but there's no way I can make Mail work with this folder instead of the one it wants to create.

I'd switch to Thunderbird if it supported Exchange, but Mail eats up a lot of RAM already (I'm sure Outlook is even worse), and I'd rather not have two clients open.
 
RyanFromQA

RyanFromQA

macrumors member
May 15, 2008
40
20
jhiner said:
Switched to AirMail, haven't looked back.
Click to expand...

This. And if you are too gun-shy to pull the trigger on the ridiculously-underpriced $2 app, go to their website and download the beta to try it out. It's the only native mail client that actually makes me want to use a native mail client.
 
Parasprite

Parasprite

macrumors 68000
Mar 5, 2013
1,698
144
paulchat55 said:
If in do a search on 'dad' in my inbox and then select his email address, it works. if I go into my junk folder, search on 'dad" and then select his email address, mail crashes.
Click to expand...

If you just stopped and asked nicely for him to stop sending everybody those Cialis ads, we wouldn't be in this mess! :p
 
Tankmaze

Tankmaze

macrumors 68000
Mar 7, 2012
1,707
351
Receive and check for new Mail messages at the intervals you expect it
Click to expand...

luckily I always check email manually, don't want to be bothered by email notification so ymmv. good on Apple for the quick fix.
 
H

hexor

macrumors 6502
Nov 26, 2002
271
88
Minnesota
It is in GOOGLEs best interest to make it more and more difficult for desktop clients to access Gmail accounts. You don't get ads with an IMAP client like Mail. Google also has a very poor/non-standard implementation of the IMAP protocol itself which makes it hard for clients to get things right. Mail worked fine for me and my Gmail account in 10.8 but I can at least understand why there would be issues with Gmail specifically.
 
J

justinLONG

macrumors member
Mar 15, 2011
81
0
RyanFromQA said:
This. And if you are too gun-shy to pull the trigger on the ridiculously-underpriced $2 app, go to their website and download the beta to try it out. It's the only native mail client that actually makes me want to use a native mail client.
Click to expand...
$2 ... my face when i paid $9 for sparrow. :(
 
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