Sounds like a lot of extra work just for them to pirate music off of me. But I stopped using it since it's not totally reliable and under my control.
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Apple Retail Stores Experiencing Computer Downtime, Personal Pickup Affected
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Sounds like a lot of extra work just for them to pirate music off of me. But I stopped using it since it's not totally reliable and under my control.
Ordered my mini for pick up 2 hours ago in SF. Called and was told it may be tomorrow. First world problems. I just launched the iTunes store and donated to the Philippines. They have bigger issues then we do trying to get our minis lol.
Still down here in NC, but luckily they had those that were picking up orders use a paper checkout system. Filled out a contact form with my info and signed it and then the Apple store lady literally made a rubbing of my credit card on this paper with the side of a pencil....like you do with gravestones or whatever.
It was kind of funny.
It was kind of funny.
Just tried to pick up my new retina mini, but couldn't because the computers are down. Frustrating
Wandering around the mall. Will try back in one hour.
I was there in the Haywood Mall Apple Store reading your post when you were there.
I spent 6 hours there, since I live 90 min away and was buying a device only [5S full price so i can stay grandfathered in to my unlimited verizon data]. The employees there are very nice, if that was the one you went to [maybe Charlotte, NC? i was in Greenville, SC, as it is a few minutes closer to me]. I left empty handed at 7pm, and just got home, but tomorrow morning I'll call, as they finally do have the phone in stock - the systems went down 2 minutes before I got there....but hopefully by the morning they will be back up. Very frustrating! But I can think of worse places to be stuck in. 
That looks like the new University Avenue store in Palo Alto.
I saw it for the first time late this summer, and was completely underwhelmed. Sterile, uninviting, cold.
And, rather lacking in shoppers even though a street festival was happening on University that day (the reason that I was there).
They should make Angela spend her first day at Apple in that store.
They were still down in Augusta as of ~7 PM. Then they told me they couldn't find the rMini I had ordered. Bummer
I called up Barton Creek in Austin at about 7:45 CST and they were down. I checked online and it had availability but I think I'll wait a few days. I live a bit over an hour away and was planning on going by before work on Friday. Don't want to risk driving out there only to find out there's none.
Guess I'll have to wait. I think I'm working until next Thursday.
Guess I'll have to wait. I think I'm working until next Thursday.
It was because, they were changing over their master server from a Mac Mini to one of the new Mac Pros. The second outage was because, they had to unplug it to hook it up to a UPS.
From what I understand, there is some worry about heat dissipation with the new computer as it is in a janitor's office somewhere in Nebraska. (They chose the mall janitor's office because, it is close to the router and he likes to play Minecraft on his break.
From what I understand, there is some worry about heat dissipation with the new computer as it is in a janitor's office somewhere in Nebraska. (They chose the mall janitor's office because, it is close to the router and he likes to play Minecraft on his break.
i ordered yesterday morning hoping to pick up after work, but the email never came. still hasn't.
santa monica
ordered around 2pm thu, arrived 5pm w/o confirmed email hoping it would be ready. told " no. we have to wait for the bank to process the order".
got email at 7:30pm and picked it up.
nice upgrade from non-retina, but not earth-shattering. worth it to me, the nicer screen but speed wise, the old one was fine. notice the slight increase in weight but fits in the old snapin case no problem.
i know, i know, 1st world problems, but.....
frustrated that "bank processing" took 5+ hours making same day pickup a stretch. plus it took over 30minutes for a simple pick up because the apple store was so understaffed. 1 poor guy was handling all the purchases and pickups. the store is cool looking but with no obvious place to lineup it just looks chaotic with a lot of frustrated inpatient 1st adopters waiting... hopefully the new head of stores will improve that experience...
ordered around 2pm thu, arrived 5pm w/o confirmed email hoping it would be ready. told " no. we have to wait for the bank to process the order".
got email at 7:30pm and picked it up.
nice upgrade from non-retina, but not earth-shattering. worth it to me, the nicer screen but speed wise, the old one was fine. notice the slight increase in weight but fits in the old snapin case no problem.
i know, i know, 1st world problems, but.....
frustrated that "bank processing" took 5+ hours making same day pickup a stretch. plus it took over 30minutes for a simple pick up because the apple store was so understaffed. 1 poor guy was handling all the purchases and pickups. the store is cool looking but with no obvious place to lineup it just looks chaotic with a lot of frustrated inpatient 1st adopters waiting... hopefully the new head of stores will improve that experience...
Store in Philly had all Systems Down all day yesterday I was told when I was there in the evening... reluctantly those new MacBook Pro's & iPad mini's were still pimp!!
I want both!
I want both!
Picked up my item last night using the "paper checkout." Got a call from the Apple store this morning requesting I call them back and provide the serial number for the device I purchased. They need this to ensure that the item is marked as "picked up" and that the "warranties go into effect."
Unfortunately, it's at home. Purchasing a mini has been a hassle
Unfortunately, it's at home. Purchasing a mini has been a hassle
All good points and I agree with you. It still makes me uneasy to willingly (when it's an option) give up my details... Cloud-comping facilitates this immensely. And everyone knows a backup of your data/family pics/etc should be kept in a different location.