Has anyone ever figured out Apple's 'official' replacement policy under Applecare?

iGary said:

There isn't an official number of repairs; replacements are dealt with on a case-by-case basis. Since you have had separate issues with separate components, I'd say it's unlikely they will swap the whole thing unless you make some noise about it.

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And that exactly what I intend to do

skir0987 said:

And that exactly what I intend to do

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Do be nice and professional about it though.

Is it a stock machine, or did you buy a CTO?

It was a CTO under the educational discount. I got the second model up (in June 2006) and upgraded the ram to 1gb and the HD to 100gb. I think the overall price came out to be $1500 including the 10% educational discount. Anyone have any ideas of how much apple would give back to me if I decided to not get a replacement but rather go for a new MBP? I'm not expecting stock value since the computer is outdated and 2 years old, but I don't want them to rip me off either... :/

-Shep

Well, I just called apple and sorted this whole thing out with them. I managed to get $1299 credit from my two year old broken computer from them (which I think is a very good deal ) used that credit to buy a MacBook Pro. Overall I spent $750 to get a brand new computer, and am happy with how apple dealt with the situation

-Shep

well i have been in talks with executive relations based out in Ireland.

My retina has had a display and keycaps replaced.

Then i spent a month without it while it was at the AASP getting a new ssd, 2 logic board as the replacement failed, a new charger, a new display panel. Got it back home and one of the usb ports stopped working. The guy kind of shys away when i ask for a replacement.