Hello folks!
I have a new iMac late 2013 27inch that crashes quite often...
I never had a computer that crashed THAT often...
I found out that it has to to with my external bluray drive (i think) because the crash appears when the computer tries to read a disc.
I have Mavericks on that iMac. With my Macbook Air with Mavericks and the drive (and all my MacBooks before that) I never had a problem...
But this iMac just crashes when it tries to read a Bluray (I watch them with MacGo Bluray Player). But it already crashes without the Application being even open...
Then lately, while typing university work in pages, the computer crashed again! With no drive or any USB device attached (except keyboard).
I already had it a whole week at the apple store for stress test just to let them me "there is nothing wring".
I now have the report from that last crash and as I remember, some of you are capable of reading those reports...
So could somebody please take a look and maybe find out what is wrong?
Best wishes!
Here the report:
Anonymous UUID: 6EA83AA1-EF27-5E0D-1D72-A368E53A1453
Mon Apr 7 16:26:06 2014
panic(cpu 6 caller 0xffffff8000cdbe2e): Kernel trap at 0xffffff8000c14dd7, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00000000245ebe80, CR3: 0x0000000032394025, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80245ebf00, RCX: 0xffffff8244b33f44, RDX: 0xffffff802c49df00
RSP: 0xffffff8244b33ed0, RBP: 0xffffff8244b33ef0, RSI: 0xffffff802a9e97b0, RDI: 0x00000000245ebe80
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x00000000000010bc, R11: 0x0000000000000206
R12: 0x0000000000000000, R13: 0xffffff802c49df00, R14: 0xffffff802c49df00, R15: 0xffffff802a9e97b0
RFL: 0x0000000000010246, RIP: 0xffffff8000c14dd7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000245ebe80, Error code: 0x0000000000000002, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff8244b33b60 : 0xffffff8000c22fa9
0xffffff8244b33be0 : 0xffffff8000cdbe2e
0xffffff8244b33db0 : 0xffffff8000cf3326
0xffffff8244b33dd0 : 0xffffff8000c14dd7
0xffffff8244b33ef0 : 0xffffff8000c1e01f
0xffffff8244b33f70 : 0xffffff8000cc976d
0xffffff8244b33fb0 : 0xffffff8000cf3b46
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000000a00000
Kernel text base: 0xffffff8000c00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 4121840574333
last loaded kext at 248639564910: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f832b1000, size 65536)
last unloaded kext at 309069891595: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f832b1000, size 57344)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.filesystems.ntfs 3.11
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD5000Graphics 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.GeForce 8.2.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.4
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleRAID 4.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 20 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
PCI Card: pci1b4b,9182, AHCI Controller, Thunderbolt@193,0,0
Serial ATA Device: APPLE SSD SM1024F, 1 TB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Hub
USB Device: Hub
USB Device: Display iSight
USB Device: Display Audio
USB Device: Apple LED Cinema Display
Thunderbolt Bus: iMac, Apple Inc., 23.10
Thunderbolt Device: G-RAID with Thunderbolt, G-Technology, 1, 26.3
I have a new iMac late 2013 27inch that crashes quite often...
I never had a computer that crashed THAT often...
I found out that it has to to with my external bluray drive (i think) because the crash appears when the computer tries to read a disc.
I have Mavericks on that iMac. With my Macbook Air with Mavericks and the drive (and all my MacBooks before that) I never had a problem...
But this iMac just crashes when it tries to read a Bluray (I watch them with MacGo Bluray Player). But it already crashes without the Application being even open...
Then lately, while typing university work in pages, the computer crashed again! With no drive or any USB device attached (except keyboard).
I already had it a whole week at the apple store for stress test just to let them me "there is nothing wring".
I now have the report from that last crash and as I remember, some of you are capable of reading those reports...
So could somebody please take a look and maybe find out what is wrong?
Best wishes!
Here the report:
Anonymous UUID: 6EA83AA1-EF27-5E0D-1D72-A368E53A1453
Mon Apr 7 16:26:06 2014
panic(cpu 6 caller 0xffffff8000cdbe2e): Kernel trap at 0xffffff8000c14dd7, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00000000245ebe80, CR3: 0x0000000032394025, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80245ebf00, RCX: 0xffffff8244b33f44, RDX: 0xffffff802c49df00
RSP: 0xffffff8244b33ed0, RBP: 0xffffff8244b33ef0, RSI: 0xffffff802a9e97b0, RDI: 0x00000000245ebe80
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x00000000000010bc, R11: 0x0000000000000206
R12: 0x0000000000000000, R13: 0xffffff802c49df00, R14: 0xffffff802c49df00, R15: 0xffffff802a9e97b0
RFL: 0x0000000000010246, RIP: 0xffffff8000c14dd7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000245ebe80, Error code: 0x0000000000000002, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff8244b33b60 : 0xffffff8000c22fa9
0xffffff8244b33be0 : 0xffffff8000cdbe2e
0xffffff8244b33db0 : 0xffffff8000cf3326
0xffffff8244b33dd0 : 0xffffff8000c14dd7
0xffffff8244b33ef0 : 0xffffff8000c1e01f
0xffffff8244b33f70 : 0xffffff8000cc976d
0xffffff8244b33fb0 : 0xffffff8000cf3b46
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000000a00000
Kernel text base: 0xffffff8000c00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 4121840574333
last loaded kext at 248639564910: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f832b1000, size 65536)
last unloaded kext at 309069891595: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f832b1000, size 57344)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.filesystems.ntfs 3.11
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD5000Graphics 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.GeForce 8.2.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.4
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleRAID 4.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 20 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
PCI Card: pci1b4b,9182, AHCI Controller, Thunderbolt@193,0,0
Serial ATA Device: APPLE SSD SM1024F, 1 TB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Hub
USB Device: Hub
USB Device: Display iSight
USB Device: Display Audio
USB Device: Apple LED Cinema Display
Thunderbolt Bus: iMac, Apple Inc., 23.10
Thunderbolt Device: G-RAID with Thunderbolt, G-Technology, 1, 26.3
Attachments
Last edited: