|Apr 24, 2014, 02:56 PM||#1|
iOS 6 Users on Devices Able to Run iOS 7 Must Upgrade to Fix FaceTime
Apple today released a new support document, detailing the issue behind the recent problems some iOS 6 users have been experiencing with FaceTime. According to Apple, a bug resulting from an expired device certificate has rendered FaceTime unusable on older versions of iOS and the only solution to the problem is to update to the latest version of the operating system.
Devices capable of running iOS 7 must be upgraded to iOS 7.0.4 or later, while devices unable to run iOS 7, such as the fourth-generation iPod touch, must upgrade to iOS 6.1.6.
There's a sizable contingent of iOS users who opted to stick with iOS 6 over iOS 7 due to the drastic visual changes introduced with the operating system update, so Apple's upgrade suggestion is likely to be unpopular with those users.
Apple's FaceTime issues first began on April 16, with many iOS 6 users reporting an inability to use the service. At that time, it was unclear whether Apple would implement a fix, but customer service representatives have been presenting iOS 7 updates as a solution since the problem was first uncovered, and it appears that Apple does not plan to offer another solution. The company did, however, release a FaceTime update for OS X users to fix the issue earlier this week.
Article Link: iOS 6 Users on Devices Able to Run iOS 7 Must Upgrade to Fix FaceTime
|Apr 24, 2014, 02:58 PM||#7|
I love things like this, lets make a brouhaha over absolutely nothing, just upgrade! done
Haswell 15" rMBP - 2.3/16/512, 128GB iPad Air WiFi (Space Grey), iPhone 6 Plus 128GB (Space Grey), Apple TV3
|Apr 24, 2014, 02:59 PM||#8|
If your devices can't be upgraded to iOS 7, chances are it doesn't support FaceTime anyway because there's no front facing cam, or at least this is true for the 3GS. So Apple is pretty much just telling you to update to iOS 7.
On one hand, people should just upgrade. On the other hand, Apple actually killed a functionality that your phone originally came with and you paid for. There could be a class action lawsuit here.
|Apr 24, 2014, 02:59 PM||#9|
iOS 1 was the best ANYTHING NEWER IS FUGLY The App Store is just bloated crap you don't need.
If I could install iOS 1 on my iPad Air, I would.
MacBook Pro (2012), 2.5 GHz Core i5, 16GB RAM
Mac Mini (2009), 2.0 GHz Core2Duo, 8GB RAM
iMac (2006), 2.0GHz Core Duo, 2GB RAM
iPhone 5 (16GB), iPod touch 5 (64GB), iPad 3 (16GB), iPod mini (16GB)
|Apr 24, 2014, 02:59 PM||#10|
I must be naive. Why can't Apple just update the certificate?
iMac w/Retina 4GHz; 27" iMac, 3.4 GHz i7; 15" MBP, 2.53 GHz Core 2 Duo; 13" MBA 1.7 GHz i5; iPad (3rd Gen); iPad Mini; iPhone 6+;
|Apr 24, 2014, 02:59 PM||#13|
I'll admit I didn't like the new iOS 7 icons at first, but there are really so many advantages that I think upgrading is worth it. I haven't run iOS 7 on the iPhone 4 though, but I know there are some performance issues. I think iOS 7 runs great on my 4S and 5s.
Either way Apple would avoid a lot of complaints if they could get FaceTime working in older iOS 6 versions again.
|Apr 24, 2014, 03:00 PM||#17|
|Apr 24, 2014, 03:02 PM||#18|
iPhone 6 Plus
Retina MacBook Pro
|Apr 24, 2014, 03:02 PM||#21|
Did iOS 6 users actually think they could stay on outdated software FOREVER and not have any problems?!
Did iOS 6 users actually think that as the world around them progresses and technology and hardware moves forward, they could remain on outdated software and have everything still work fine?!
How long are iOS 6 users planning on staying on iOS 6?
lol good luck with that hahaha!
Last edited by Recognition; Apr 24, 2014 at 03:49 PM.
|Apr 24, 2014, 03:02 PM||#23|
Hmm, well good thing it's only FaceTime. For those who aren't really users of FaceTime, it's ok. But if you do use FaceTime... then well... you're screwed
Beats Studio 2.0
iPhone 6 64GB
iPad Air 2 16GB
13" MacBook Pro Retina, 8GB RAM, 256GB SSD, Intel Iris Graphics;
|Apr 24, 2014, 03:03 PM||#25|
Can't create free software that's actually good enough to compel people to voluntarily upgrade to? Solution: Break the version they stayed with.
A big F U right from Apple's own mouth. When was the last time that Apple so directly disrespected its customers? I'm struggling to recall their service ever being so poor. Just offer the fix you created to iOS 6!
|Thread Tools||Search this Thread|
|thread||Thread Starter||Forum||Replies||Last Post|
|FaceTime Not Working for Many iOS 6 Users||MacRumors||MacRumors.com News Discussion||316||Jun 8, 2014 05:59 PM|
|Apple Releases iOS 7.0.4 With Fix for FaceTime Call Issue||MacRumors||MacRumors.com News Discussion||334||Dec 3, 2013 01:17 AM|
|I think a found a fix for the iTunes sync bug on iOS 7 devices||tymaster50||iOS 7||0||Jul 9, 2013 08:58 AM|
All times are GMT -5. The time now is 06:44 AM.