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Pending Updates in the iPad App Store that never update

A

acousticbiker

macrumors 6502a
Original poster
Jun 28, 2008
970
197
I have 4 apps in the 'Pending Updates' section of the 'Updates' tab in my iPad App Store app:

a. They won't update, nor is the 'Update' button available next to any of them
b. I don't see the apps anywhere on my iPad
c. When I search for these apps in the App Store, I find them but there is no button available (no 'Free', no 'Download', no button at all)
d. When I plug in my iPad to iTunes, I don't see any apps listed under the 'Apps' tab (but my home screen app configuration - minus those in 'Pending Updates' - shows accurately to the right)
e. When I search the desktop iTunes desktop for the apps that are 'Pending Update', there is a grayed out button that says for 'Download'
f. I do have 'Automatic Downloads' enabled for 'Updates' but not 'Apps' (don't want all my iPhone apps on my iPad)

I've tried the following (none of which have fixed the problem):

1. Power cycle
2. Hard reset
3. Clearing App Store from multi-tasking 'tray'
4. Syncing iPad to my Mac
5. 'Check for Available Downloads' in iTunes (there were none)
6. Purchasing a free app in the App Store
7. Signing in/out of App Store

Any other suggestions welcome - thanks!
 
G

GalFriday

macrumors member
May 18, 2014
96
0
Northeast US
They could be apps bought on your iTunes account for an Apple device now linked to a different Apple ID. Otherwise it sounds like just a really weird glitch and you might want to contact iTunes support.
 
rigormortis

rigormortis

macrumors 68000
Jun 11, 2009
1,813
229
How to fix
( ideas )

Delete the apps from the iPad and re download them from App Store. They will be in purchases. This is free and you do not get charged, as long as you purchased them using your Apple ID.

Or

Run check for updates in iTunes ( you do regularly sync your iPad,right ? ) and sync
iTunes will update the apps, and throw the old versions in the trash and install new versions on your iPad when it syncs.

Right click the iPad and click on transfer purchase to update apps from the ipad to iTunes
 
Howard Brazee

Howard Brazee

macrumors 6502a
Oct 24, 2006
516
7
Lafayette CO
rigormortis said:
How to fix
( ideas )

Delete the apps from the iPad and re download them from App Store. They will be in purchases. This is free and you do not get charged, as long as you purchased them using your Apple ID.

Or

Run check for updates in iTunes ( you do regularly sync your iPad,right ? ) and sync
iTunes will update the apps, and throw the old versions in the trash and install new versions on your iPad when it syncs.

Right click the iPad and click on transfer purchase to update apps from the ipad to iTunes
Click to expand...

One of the many apps which won't update is LastPass. I really don't want to start over with it. Maybe I'll have to. When I first looked at these apps on iTunes, it said they were pending there too - but I updated them there, without getting rid of the problem on my phone.
 
rigormortis

rigormortis

macrumors 68000
Jun 11, 2009
1,813
229
Howard Brazee said:
One of the many apps which won't update is LastPass. I really don't want to start over with it. Maybe I'll have to. When I first looked at these apps on iTunes, it said they were pending there too - but I updated them there, without getting rid of the problem on my phone.
Click to expand...


if you connect the iPhone to itunes
let it do a backup/sync
click on device
click on transfer purchases
and then delete the app from the iPhone
run updates on apps on iTunes
and then reconnect the iPhone and sync the app back
it should be fine without having to "start over"


you might have to click on
last pass in apps on iTunes and make sure it says "install app"

i think when u transfer purchases it updates the apps from the iPhone to iTunes. and it doesn't seem to do this when you do a regular sync.

i feel that saved documents are also saved to iTunes when you do this

when you back up apps to iCloud i don't think documents under the app are saved to icloud but i never tested it
 
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