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Old Jul 14, 2014, 08:31 AM   #1
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iCloud Mail Outage Hits Small Number of Users for 17 Hours and Counting




Users experiencing difficulties accessing their iCloud Mail are not alone, as Apple is currently reporting an outage affecting the ability to receive mail through the service (via Business Insider).

While the issue affects only 0.1% of users, it is notable that it has persisted for approximately 17 hours now, having begun at roughly 1:30 PM Pacific Time yesterday.

Apple has not yet provided an estimate of when the problem will be resolved.

Update: After approximately 27 hours, Apple reports the issue is now resolved.

Article Link: iCloud Mail Outage Hits Small Number of Users for 17 Hours and Counting
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Old Jul 14, 2014, 08:36 AM   #2
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I can receive and read emails...but unable to send an email.

for now...

unable to delete...basically access is not much right now.
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Old Jul 14, 2014, 08:41 AM   #3
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I don't know if it's connected, but today I noticed stange new holidays in Calendar app. Turns out they are from a new calendar - Mexican holidays. Had to delete it. I definitely would never need or subscribe to that. I'm guessing it appeared because of some iCloud glitch...
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Old Jul 14, 2014, 08:43 AM   #4
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Working fine for me.
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Old Jul 14, 2014, 08:43 AM   #5
BJMRamage
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My iCloud.com logged me out and when i logged back in, all was fine
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Old Jul 14, 2014, 08:48 AM   #6
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Quote:
Originally Posted by Sandstorm View Post
I don't know if it's connected, but today I noticed stange new holidays in Calendar app. Turns out they are from a new calendar - Mexican holidays. Had to delete it. I definitely would never need or subscribe to that. I'm guessing it appeared because of some iCloud glitch...
This is another recent glitch...http://www.macrumors.com/2014/07/07/ios-os-x-holiday-calendar/
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Old Jul 14, 2014, 08:48 AM   #7
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Originally Posted by Sandstorm View Post
I don't know if it's connected, but today I noticed stange new holidays in Calendar app. Turns out they are from a new calendar - Mexican holidays. Had to delete it. I definitely would never need or subscribe to that. I'm guessing it appeared because of some iCloud glitch...
That's another unconnected issue.

iOS and OS X Calendar Glitch Pulls Holiday Data From Wrong Countries
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Old Jul 14, 2014, 08:59 AM   #8
OriginalMacRat
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Back to Mac as well

I'm unable to access my other Macs via Back to Mac today.

Might be more than a mail server issue going on.
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Old Jul 14, 2014, 09:31 AM   #9
iolinux333
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Interestingly, Cloud Magic, probably the best email app for iOS, was completely down for both icloud and gmail seervers for about 6 hours yesterday. I wonder what is really going on?
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Old Jul 14, 2014, 09:44 AM   #10
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Is this why my iCloud mail kept the status "offline" yesterday while my school email was fine?

I spent way too long trying to fix that.
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Old Jul 14, 2014, 09:58 AM   #11
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How is iCloud like a newspaper? There's a new issue every day!
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Old Jul 14, 2014, 11:09 AM   #12
Dr Kevorkian94
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My iCloud works my gmail doesn't. It keeps telling me my password is wrong. I downloaded the gmail app for now.
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Old Jul 14, 2014, 11:29 AM   #13
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This is why...

....some of us don't trust the Cloud. I'm one of the affected users, and I wonder if they're downplaying it. In any case going without e-mail going on a full day is really unacceptable. I wouldn't ever use just one proprietary service, and this is why.
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Old Jul 14, 2014, 12:42 PM   #14
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Ugh, for ~10 years from .Mac to iCloud I've never had an issue. Now, OS X 10.10 development has been a headache. Thankfully all things are working better on my 10.9.3 partition.
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Old Jul 14, 2014, 01:06 PM   #15
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....some of us don't trust the Cloud. I'm one of the affected users, and I wonder if they're downplaying it. In any case going without e-mail going on a full day is really unacceptable. I wouldn't ever use just one proprietary service, and this is why.
My apologies in advance, but this has been a sore spot for me for well over 20 years. There was a pair of vice-presidents that, in the midst of a system outage, would, red-faced, demand, "What are you going to do to make sure this never happens again?" Uh, how about postponing this meeting until after we have the system back up?

Unless your mail server is in your home, you're using the "cloud" for email. The only question is whether the remote server is using POP or IMAP for your incoming mail protocol - effectively, whether you store your email archive on your computer (which will never fail, of course), or the server.

100% up-time is impossible, whether you're hosting at home, or using an off-premises server. Something is going to go down, it's only a question of what it'll be, and when. That's why Murphy's is a law, rather than a theorem.

That doesn't mean an outage isn't inconvenient, or worse, and it's surprising that this particular outage hasn't been cleared by now. I'm not sure why it's "downplaying it" on Apple's part, when the situation is posted for all to see at System Status. Is Tim Cook supposed to hold a press conference? And if he did, do you think anyone but the likes MacRumors would report it? What can they do, other than get the thing fixed, that would materially change things?

And let's face it, in the days of, "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds," that was a goal, not an incontrovertible truth.
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Old Jul 14, 2014, 01:27 PM   #16
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Darn, I was hoping they'd fixed this after MobileMe was discontinued.

----------

Quote:
Originally Posted by ApfelKuchen View Post
Unless your mail server is in your home, you're using the "cloud" for email. The only question is whether the remote server is using POP or IMAP for your incoming mail protocol - effectively, whether you store your email archive on your computer (which will never fail, of course), or the server.

100% up-time is impossible, whether you're hosting at home, or using an off-premises server. Something is going to go down, it's only a question of what it'll be, and when. That's why Murphy's is a law, rather than a theorem.
Well AOL mail has been more reliable than iCloud has been

----------

Quote:
Originally Posted by Dr Kevorkian94 View Post
My iCloud works my gmail doesn't. It keeps telling me my password is wrong. I downloaded the gmail app for now.
Yeah, this annoying thing is half the reason I quit Gmail. "Password incorrect", probably because I didn't set up two-step authentication or Google+ or a verified phone number or whatever they want from me this time.
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Old Jul 14, 2014, 01:40 PM   #17
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I should have about 10 emails by now to my four different addresses hosted by three different companies. I have one. This could be a huge nationwide problem?
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Old Jul 14, 2014, 02:57 PM   #18
JMCV
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Mail in iCloud inbox disappeared

This past Saturday, July the 12th, I opened the Mail application in my Mac to find an empty iCloud inbox, the same thing going through my iPhone and the iCloud site. A test email sent with another account was received but the previous hundred or so emails I had simply dissappeared.

Has anyone had the same issue? How could someone proceed towards an apparent technical problem which could affect greatly?
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Old Jul 14, 2014, 03:17 PM   #19
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When I logged into my work iMac this morning, it popped up with something asking me to put in my iCloud password, which I've never seen it ask for before. I clicked no, and my iMessages app froze up repeatedly, even after force closing, and mail wouldn't find any of my messages when I would search. The iCloud panel in system preferences was also unresponsive. It was really weird and kinda freaked me out. Not sure if it's related to this? Rebooting seemed to fix it. In all I ended up sending a whole bunch of error reports to Apple after all the force quitting.
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Old Jul 14, 2014, 06:22 PM   #20
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I've been out of town for 2 days and unable to get any mail from 4 different services(comcast,att,apple or gmail) to come to either my iPad or my iPhone. Could this be the problem or should I keep looking for the culprit?
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Old Jul 14, 2014, 07:02 PM   #21
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I've been out of town for 2 days and unable to get any mail from 4 different services(comcast,att,apple or gmail) to come to either my iPad or my iPhone. Could this be the problem or should I keep looking for the culprit?
I have iOS 7, 8 and OS X 10.9.3 and 10.10 running on different partitions on the same systems, it honestly only seems prevalent with iOS 8 and OS X 10.10 devices. My test iPhone 5S is buggy as all, with a clean install of iOS 8, while my work 5S with iOS 7 (same config's) runs smooth as silk.

Chalk it up to some of the worst beta releases [that I've used in 10+ years].
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Old Jul 14, 2014, 09:33 PM   #22
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Yet people say I'm crazy for not wanting to put all of my data in the cloud. Until I stop seeing stories like this I think I'll stick with local storage.
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Old Jul 14, 2014, 09:46 PM   #23
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I have iOS 7, 8 and OS X 10.9.3 and 10.10 running on different partitions on the same systems, it honestly only seems prevalent with iOS 8 and OS X 10.10 devices. My test iPhone 5S is buggy as all, with a clean install of iOS 8, while my work 5S with iOS 7 (same config's) runs smooth as silk.

Chalk it up to some of the worst beta releases [that I've used in 10+ years].
Not running anything fancy, just plain on 7.1.2 on both devices, so new OS are not the problem. I wish somebody could tell me the actual cause, because I've had every iPad since #1 and this is my 2nd iPhone. Never had this happen before with either
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Old Jul 15, 2014, 12:36 AM   #24
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Apple still having mail issues after all this time? Gutted. Blessed I don't use iCloud.
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Old Jul 15, 2014, 09:50 AM   #25
Michael Goff
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Every time I think about moving my email to my .icloud/.me address, something like this happens. Oh, and I also go to site and see how their web interface makes me cry a little. Seriously, you'd think they'd make something a little less completely horrible.
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