UPDATE:
The great people at Apple realized my machine was circling the drain. The apple store I went to today recommended another repair, and all parties agreed that was the last straw. I appreciate Apple doing what is right.
They are sending me the BTO 11" i7 and refunding what's left on my AppleCare.
I asked if I could out the money towards a MacBook Pro and I was told I couldn't, is that normal?
Anything I can do about how the computer they are sending me is valued much lower than what I paid for mine even 3 years ago?
The great people at Apple realized my machine was circling the drain. The apple store I went to today recommended another repair, and all parties agreed that was the last straw. I appreciate Apple doing what is right.
They are sending me the BTO 11" i7 and refunding what's left on my AppleCare.
I asked if I could out the money towards a MacBook Pro and I was told I couldn't, is that normal?
Anything I can do about how the computer they are sending me is valued much lower than what I paid for mine even 3 years ago?
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