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Black screen with pointer after screen goes black

8

8317645

Cancelled
Original poster
Dec 25, 2011
100
1
I believe this problem has been brought up before but I am yet to find a solution. It seems well known that some of the Retina Macbook Pros will have a black screen with a pointer when trying to wake the machine seconds after the screen turns black.

I just took my computer to Apple for the aforementioned problem and they replaced the logic board. Needless to say, the problem still persists and I can't seem to find a solution.

Has anyone had any luck with this problem?

Thanks
 
fel10

fel10

macrumors 68020
Feb 2, 2010
2,241
3,302
Woodstock, GA USA
I made a post about this about 2 days ago, and I've come to find out the issue is with Spotify. While the program was on, and I would have the same problem, and when I closed it, the problem would go away. They released an update yesterday that seemed to have resolved the problem, since I haven't encounter the issue again with the software opened.
 
8

8317645

Cancelled
Original poster
Dec 25, 2011
100
1
Unfortunately this can't be this issue as I do not have spotify downloaded on my computer
 
A

Angriff

macrumors member
Dec 28, 2013
95
0
8317645 said:
Unfortunately this can't be this issue as I do not have spotify downloaded on my computer
Click to expand...

I have the same issue on my 2014 15" rMBP and also don't use Spotify. I assumed it was some kind of software issue and was hoping it would go away with the upgrade to Yosemite in a few weeks, but now I'm starting to wonder if i should do an exchange while I'm still within the 14 day window. I'm happy with the screen and I got the Samsung SSD though so I'm not sure I want to enter the lottery over what might be a software issue.
 
A

Angriff

macrumors member
Dec 28, 2013
95
0
Since others reported stuff as simple as quitting an app fixing this, I decided to try just restarting my system. It seems to have fixed the issue, at least so far. Tested it both with a hot corner and lowering to 1 minute and waiting for display sleep, both ways the black screen with cursor was gone as the system woke up instantaneously.
 
K

konradsa

macrumors regular
Aug 25, 2014
191
10
Wow, just ran into this today a couple of times as well. Every time it did, Citrix receiver was up and running, so I was blaming it on that.
 
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