Did you recently upgrade from 7.6.1 by chance?
No I have been on this FW for quite some time. Is there a known issue with upgrading?
Did you recently upgrade from 7.6.1 by chance?
No I have been on this FW for quite some time. Is there a known issue with upgrading?
Having this same exact problem. PPP connection dropping continuously throughout the day on a BT connection. Anyone got a solution yet?
What AirPort are you using?
I'm using the latest "flat white" model. I actually have two, and both have the same issue. Do the tall ones not have this issue? If not, I'll upgrade.
edit: I also get a weird error whenever I try to access Gmail. It always says "we've detected a slow internet connection" and tries to load the simple HTML version on all my devices. My internet connection, however, runs superfast in speed tests!
Try downgrading to the 7.6.1 firmware and seeing if PPP drops still.
How do I do that?
Do the latest tall AirPorts have these issues?
I have not heard any reports of any issues along those lines in the new 6th generation models. To downgrade simply open AirPort Utility on a Mac, select your base station, hold OPT and click on the version number and choose "7.6.1".
Fantastic, thanks for your help! I need an excuse to upgrade to .ac anyway
But first try the downgrade...
Of course, will do. Thanks again. Any ideas why Apple hasn't fixed this? 7.6.4 came out last year!
No clue on that! Definitely report back on if it fixed it.
No clue on that! Definitely report back on if it fixed it.
So the firmware downgrade fixed it. However, I went out and bought a new 802.11ac AirPort Extreme and on the latest firmware the issue still persists, albeit dropping less frequently. It's going back to the shop!
Hmm. 7.6.1 on the older N devices and 7.7.3 on the AC models has been spot on so far for me.
And now my connection has dropped. So I guess 7.6.1 isn't really a fix either at least for my AEBS.
Did you perform a factory reset after installing the 7.6.1 firmware? Is the AirPort in Bridge Mode or DHCP & NAT mode?
No, I didn't perform a factory reset. I decided to just go and get a basic Netgear modem that had routing built-in. Now I am using my AEBS in bridge mode and everything is working.