Yes son don't worry
Apple has a plan for you, and it loves you. it just works in mysterious ways.
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A little angry at Apple right now...
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Yes son don't worry
Apple has a plan for you, and it loves you. it just works in mysterious ways.
Yes son don't worry
Apple doesn't exist.
If you seriously want help get executive relations to help you
email: Tcook@apple.com
Im sure someone will help you get an iPhone on release day.
email: Tcook@apple.com
Im sure someone will help you get an iPhone on release day.
Bummer.
I waited and waited to get online only to have an error that said upgrades were not available in my region. I had to call in (curing regular hours obviously), but by then the plus was long gone. Such is life I guess.
I waited and waited to get online only to have an error that said upgrades were not available in my region. I had to call in (curing regular hours obviously), but by then the plus was long gone. Such is life I guess.
I've read stories over in the Order Status thread where people were able to get a "Jump in Line" type of thing where if there was a mistake with their order and it was canceled or something, that the supervisor or whoever is on the phone would send a "Jump In Line" request so you could get your iPhone on launch day. May wanna look into that
So the OP gets screwed. I think we can all again upon that. Now because he got screwed someone else got his phone that other wise would not have. Why should it not then be right for the OP to get what is due him, and have the store set a phone aside for him? He is owed a phone. He preordered and did everything right. Why does he not deserve to have a phone on the 19th? That one person that would be screwed who was waiting in line is not being screwed. That phone was OP's from the start.
This.
BUT, the rep on the phone left me a voice mail today advising me to place the order again but call her tomorrow during business hours to "discuss the situation." I was at work so I couldn't call and talk but I will tomorrow. So I'll let you know what happens, if anyone cares.
Just got off the phone with the rep and the best they could come up with was to tell me to replace the order and she will send a request asking for the order to be prioritized. The funny thing is, she said its a possibility the request could be denied and even of it was accepted, the 4-5 weeks would be more like 3-4.
I'm kind of at a loss what to do. It seems ridiculous that even with this option there is still a chance the request could be denied even though it was a complete mess up on their part.
I'm kind of at a loss what to do. It seems ridiculous that even with this option there is still a chance the request could be denied even though it was a complete mess up on their part.
be sweet as can be
call back and get another manager on phone, explain problem in 3 simple sentences with order number ready - be direct + polite but in nice way demand a phone to be set aside for you at local apple store on friday- have apple.com manager call apple store with you on 3 way so all 3 of you can speak - between the manager of apple store + manager at apple.com they will fix, be nice now, worry later about being upset.....
Of course he has the right to demand something to be done.
He just doesn't have the right that something be done.
In the end, there is no contract between him and Apple, so Apple has no obligation to do anything.
Apple is good but I very much doubt they will be able to help the OP. There are so many horror stories resulting in cancelled orders from Apple AND the carriers!
Mine was screwed up by Apple and AT&T and all they can say is that they are sorry!
Good news: so I ended up calling the Apple Store and talking to a manager and explained the situation. He was completely understanding and put me in the reservation list and set aside a phone for me which I picked up this morning. I am now a happy iPhone 6+ owner
So that BS the lady on the phone told me about stores not being able to set aside inventory was a complete lie and I will never rely on Apple phone support ever again.
So that BS the lady on the phone told me about stores not being able to set aside inventory was a complete lie and I will never rely on Apple phone support ever again.
Good news: so I ended up calling the Apple Store and talking to a manager and explained the situation. He was completely understanding and put me in the reservation list and set aside a phone for me which I picked up this morning. I am now a happy iPhone 6+ owner
Good news? That's great news! Congrats!!