I ordered a case 2 weeks ago, on 9-14. Got a shipment notification (Not Prime, standard Spigen shipping) from Amazon on the 17th, delivery by the 23rd. Today is 9-28, still no case. The tracking number says it hasn't even shipped yet. I have emailed Spigen Support with nothing but a single generic "we are busy, please be patient" response.
No response to other emails, phone calls, or tweets about the order status. So, I opened an A to Z Claim with them via Amazon. Hope I can at least get my shipping back.
I understand if they are backordered, but don't lie to your customers and say it's been shipped when it clearly hasn't.