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Iphone6+ defective camerasensor pixel in 120fps mode - watch out
- Thread starter Sharpanator
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you guys that are exchanging...will you take a replacement unit like they always give (refurbished plain box unit) or do you want a brand new sealed in the box unit?
I am def not keeping mine as there are several pixels that flash while recording and during recording, everybody can see them clear as day (no camera tricks/light tricks), but I don't think I want one of their replacement units..I want a brand new in the box unit since my iphone isn't even 24 hours old..I paid full retail..
Here is the supposed "issue"
The flashing pixels only occur in slo mo not in normal video, panorama or camera. That means in the MAJORITY of cases it is invisible
Slo-mo is meant to be shot with a proper source of light, an incandescent bulb is NOT a proper source of light for slo mo because the image is already very dark. Realistically you would never shoot with one minor source of light espeficially in slo mo
On some phones the slo mo shows those flashing pixels in no or low light, if it happens in medium to proper light THEN it's an issue that Apple can probably address. For example in the Apple Store they will test it in their store lighting which is good lighting, it will be hard for them to replace it there if they don't see it in slo mo there
A sensor is never 100 percent perfect, nothing is, especially those which don't have true low light high ISO ability which is truly only available in dslr or compact cameras or professional cameras. The high iso needs light especially in slo mo to function properly
http://mitchmartinez.com/a-few-notes-about-high-frame-rate-slow-motion/
If you dont have proper light , slo mo is useless , and with proper light this hot pixel is automatically mitigated and if it doesn't then you contact Apple and complain
Right now most is picking up straws, the pixels you see are the ones which are hot pixels not having any affect on video or picture or slo mo in proper light because those hot pixels in low light are only visible because you are individualized them in lower light (slowed down); when you have proper light , the surrounding pixels compensate and the hot pixel goes invisible to the naked eye
The flashing pixels only occur in slo mo not in normal video, panorama or camera. That means in the MAJORITY of cases it is invisible
Slo-mo is meant to be shot with a proper source of light, an incandescent bulb is NOT a proper source of light for slo mo because the image is already very dark. Realistically you would never shoot with one minor source of light espeficially in slo mo
On some phones the slo mo shows those flashing pixels in no or low light, if it happens in medium to proper light THEN it's an issue that Apple can probably address. For example in the Apple Store they will test it in their store lighting which is good lighting, it will be hard for them to replace it there if they don't see it in slo mo there
A sensor is never 100 percent perfect, nothing is, especially those which don't have true low light high ISO ability which is truly only available in dslr or compact cameras or professional cameras. The high iso needs light especially in slo mo to function properly
http://mitchmartinez.com/a-few-notes-about-high-frame-rate-slow-motion/
If you dont have proper light , slo mo is useless , and with proper light this hot pixel is automatically mitigated and if it doesn't then you contact Apple and complain
Right now most is picking up straws, the pixels you see are the ones which are hot pixels not having any affect on video or picture or slo mo in proper light because those hot pixels in low light are only visible because you are individualized them in lower light (slowed down); when you have proper light , the surrounding pixels compensate and the hot pixel goes invisible to the naked eye
As I am still within my 14 day period. My carrier (Vodafone) is exchanging it, so I'm giving them my handset and they're giving me a brand new boxed one.
If I went to Apple with this obviously they'll give you a refurbished one. But at this point in time, will it be a refurbished one? Probably no, it'll most likely be iPhones that didn't pass QC initially so needed a bit of work done.
There are no refurbished 6's yet. White box units are the same as a new sealed box unit. They are simply exchange units not full retail boxes
We purchased two iPhone 6 last week. Checked both this morning for this issue. One had no pixel issues when recording in slow motion and the other had 2 pixels with this problem. The pixels appeared to be flashing green when recording in slow motion and were white spots on the recorded video when playing back.
Took it to the Apple store this morning and they swapped it out with no problem. The replacement phone had no pixel problems.
They mentioned they are only doing swaps for new phones (no repairs) at this time for any issues as Apple wants all phones with problems sent back for engineering review. Apparently this is how they have done it in the past for new iPhone launches. So I would assume these are not refurbished phones being given as replacement and should be brand new just packaged differently.
FYI... this particular phone was just replaced yesterday. The first one had some sort of dust / foreign material dead center inside of the camera lens.
Took it to the Apple store this morning and they swapped it out with no problem. The replacement phone had no pixel problems.
They mentioned they are only doing swaps for new phones (no repairs) at this time for any issues as Apple wants all phones with problems sent back for engineering review. Apparently this is how they have done it in the past for new iPhone launches. So I would assume these are not refurbished phones being given as replacement and should be brand new just packaged differently.
FYI... this particular phone was just replaced yesterday. The first one had some sort of dust / foreign material dead center inside of the camera lens.
Are you saying that Apple will replace an iPhone with one that did not pass QC?
I don't think so.
I think i will keep mine, its not worth the nerves to swap it out and get a worse one one with other failures. i probably will never use slow-mo function at all and i wont use it in low light. Every Iphone or every digital camera has those pixels but they appear in different iso levels, some earlier some later
I didn't say that. I said the refurbished ones may be iPhones that didn't pass QC initially to be sold as new. So parts etc replaced and then being used as refurbished phones.
But as a poster earlier just said that at the moment replacement iPhones are brand new ones just packaged differently.
Wow, seems like Iphone 6 Plus is having a lot of problems...I tried the Note 4 at bestbuy today and it was stunning and a wonderful device on all regards... Even the design was gorgeous
Every phone will have its own issues when you're mass-producing 10+ million phones in less than a month.
well, if the note4 has a 240fps mode then it has the same problem
The note4 dosnt look that good, it still look like all samsungs before. I guess thats why they can offer the phones cheaper
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Glad in a way that it's not just me that noticed this. I have 5 spots one of them is larger and very noticeable.
I noticed it right away when trying out the slow motion mode. Can't say that it bothers me too much since slow mo is more of a gimmick for me and I'm sure i'd tire of it soon enough.
I will be passing an Apple Store tomorrow I might drop by to see what the display 6+'s are like.
I'm usually very anal about such things but the phone is otherwise perfect and I know from experience that a replacement can be a headache.
I wouldn't blame anyone swapping their phones out though if it bothers them. When I spend £780 on a phone I don't expect to live with defects regardless of size.
I noticed it right away when trying out the slow motion mode. Can't say that it bothers me too much since slow mo is more of a gimmick for me and I'm sure i'd tire of it soon enough.
I will be passing an Apple Store tomorrow I might drop by to see what the display 6+'s are like.
I'm usually very anal about such things but the phone is otherwise perfect and I know from experience that a replacement can be a headache.
I wouldn't blame anyone swapping their phones out though if it bothers them. When I spend £780 on a phone I don't expect to live with defects regardless of size.
I would say the hot pixels are visbile everytime you are in the house and normal daylight coming trough the windows, you will see tiny grey dots in teh recorded video but those are harder to see. In the evening with bad lighting those pixels are more visible in your footage, a good example is the "pipe" video here.
NO dead pixels and pictures are sharp and perfect on my 6+
I did the test on slow motion and I cant see any dead pixels
Could it be the first batch they sold on apple stores snd carrier stores?
Mine was pre-ordered 6+ 64gb space gray, came directly from china on Sept 24th (out of contract) newer stock, cant recall the factory but the built date was early Sept.
I did the test on slow motion and I cant see any dead pixels
Could it be the first batch they sold on apple stores snd carrier stores?
Mine was pre-ordered 6+ 64gb space gray, came directly from china on Sept 24th (out of contract) newer stock, cant recall the factory but the built date was early Sept.
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nope, has nothing to do with the batch, every sensor has them. Your test was probably not correct because i can see only black which is not the way to test it. Put it to 120fps, set brightness to 75% and record a relatively dimm location, like a room with only one weak light bulb turned on and then point the camera around, in darker spots for example. Once you find the pixels you will see them also in daylight
Hello, My second replacement arrived today I notice two small bright light in slow-mo. (DARK ROOM ONLY) (WORKS FINE OUTSIDE WITH LIGHTS) (Going to keep this one everything works fine no dust under screen and dead/stuck pixels.)
I'm not going to do the swapping game again.
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