I'm having the same issue with ethernet getting disconnected. Rebooting the router is the only thing that will bring it back online.
What router is it?
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iOS 7.0 software update for Apple TV destroyed my Apple TV setup!
- Thread starter iJny9956
- Start date
- Sort by reaction score
What router is it?
Rebooting the Apple TV has no effect. I have 21 devices connected to my Airport and the Apple TV's are the only ones with issues and only since the latest update.
I'm having the same issue with ethernet getting disconnected. Rebooting the router is the only thing that will bring it back online.
Does your ATV have a static IP address?
I have 136 devices connected to this network (across all the APs) and the Apple TVs are not missing a beat. Perhaps try a factory reset on the Apple TV?
I just set them to never sleep. They only use like 1W anyway. When Apple pushes the next update I'll give the sleep setting a try once more.
*SOLUTION* (update 2)
(I wonder, I have AirPort Extreme AC, too.)
well here are the steps I took. you may laugh at this as this sounds like the good old days when you had to hit your TV several times for it to start working.
----
1. Did a factory Restore, just to make sure...
2. connected the Apple TV via WiFi, (the airplay still misbehaved over Ethernet at this time so i left it on WiFi sleep & airplay worked great while on WiFi, also i did log into all the services like store, home share etc.)
3. leave the apple TV on WiFi and let it go to sleep (I left mine over night)
4. without waking the apple TV plug in your Ethernet cable. I left this one in and constantly checked if the airplay service came up while the tv slept... so i left it sleeping over night once again.
5. Now I have a fully functional Apple TV
6. did a restart, did a unplug and everything works so far...
----
This does not make any sense, all I can say is that the update was not smooth for me and this is what fixed it for me, let me know if this works for any of you guys.
(I wonder, I have AirPort Extreme AC, too.)
well here are the steps I took. you may laugh at this as this sounds like the good old days when you had to hit your TV several times for it to start working.
----
1. Did a factory Restore, just to make sure...
2. connected the Apple TV via WiFi, (the airplay still misbehaved over Ethernet at this time so i left it on WiFi sleep & airplay worked great while on WiFi, also i did log into all the services like store, home share etc.)
3. leave the apple TV on WiFi and let it go to sleep (I left mine over night)
4. without waking the apple TV plug in your Ethernet cable. I left this one in and constantly checked if the airplay service came up while the tv slept... so i left it sleeping over night once again.
5. Now I have a fully functional Apple TV
6. did a restart, did a unplug and everything works so far...
----
This does not make any sense, all I can say is that the update was not smooth for me and this is what fixed it for me, let me know if this works for any of you guys.
I'm having issues as well since the latest update. I have the 3rd generation (MD199LL/A) although it might be the early 2012 one. Forgot to check that. I am connected directly to the router via Ethernet. I'll try to set it up wireless to see if that makes a difference.
My main issue is that it keeps dropping/restarting in the middle of a stream. Seems to happen MOSTLY during a channel/app stream like DisneyJr, Netflix etc. Not sure if those work the same as the iOS apps where the provider needs to update their apps. Haven't noticed it during Home Sharing streaming. Either way, it's somewhat annoying.
I'll give WiFi a shot.
My main issue is that it keeps dropping/restarting in the middle of a stream. Seems to happen MOSTLY during a channel/app stream like DisneyJr, Netflix etc. Not sure if those work the same as the iOS apps where the provider needs to update their apps. Haven't noticed it during Home Sharing streaming. Either way, it's somewhat annoying.
I'll give WiFi a shot.
This update has made my ATV3 pretty unstable.
I have to restart Homeshare every day.
I have to restart the ATV at least once a day.
I have to keep switching between Dolby Digital On and Auto for different film and TV media including things I've bought on ITunes.
Never had any issues before. I do expect things to get sorted eventually but it would be nice if the ATV got updates & fixes as fast as Ipad's and Iphones.
I have to restart Homeshare every day.
I have to restart the ATV at least once a day.
I have to keep switching between Dolby Digital On and Auto for different film and TV media including things I've bought on ITunes.
Never had any issues before. I do expect things to get sorted eventually but it would be nice if the ATV got updates & fixes as fast as Ipad's and Iphones.
I have two Apple TVs (one each of the variants of the ATV3) and I have not encountered any of these problems as yet.
A.
Settings > Software Update > Update Automatically (set it to OFF)
(I share your frustration, though.)
I am experiencing the same behavior after updating my ATV3 to iOS 7.0. It is connected via Ethernet to an AirPort Extreme 802.11ac. AirPlay and the Remote app fail to wake the Apple TV. I have to disconnect and reconnect the power in order for it to power on. This has happened twice today already. I rarely had an issue like that prior to iOS 7.0.
I have an ATV 3 and am experiencing the same issues here. I have found and downloaded the right firmware, 6.2. I know about holding option to pick a different firmware location. But when I try to install, iTunes gives me an Error 3194. I have also tried editing my hosts file and restarting, which did not solve the problem.
Is anyone else having this issue with downgrading?
Is anyone else having this issue with downgrading?
I've seen people saying they successfully downgraded, here and in other forums - for example
Knowing Apple I was surprised to hear this was even possible. So maybe I am misunderstanding these other users.
Knowing Apple I was surprised to hear this was even possible. So maybe I am misunderstanding these other users.
It's definitely possible, since I did it! Make sure you have the correct atv3 firmware, there are 2 different versions and the wrong one causes that error in itunes.
swingerofbirch
macrumors 68040
I am having the same issue, was going to create a thread for it when I found your post. I have double-checked home sharing is still on on both the Apple TV and iPhone.
How can Apple not check this stuff before shipping it?
All of my Apple devices are having problems: iPhone, Apple TV, Macs--all software problems. I've given up on calling Apple because it just frustrates me to talk to people who don't understand the issues.
