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krypt17

macrumors member
Jan 26, 2010
81
5
So this is kind of upsetting me. I don't know who is to blame, but UPS needs to up their game. Now my pallet can't be loaded on the plane? What?

Same here. I called ups and they said it was a weight problem and they couldn't be loaded. The lady said it shouldn't effect my 10/6 delivery but if it does then I should call back. Soooo I'm sure it'll get delayed. Great..
 

jeffschaub

macrumors newbie
Oct 1, 2014
6
0
Same here. I called ups and they said it was a weight problem and they couldn't be loaded. The lady said it shouldn't effect my 10/6 delivery but if it does then I should call back. Soooo I'm sure it'll get delayed. Great..

Yeah, I tried live chat and got a copy/pasted reply that was next to useless. A weight problem is probably a bigger delay as it will likely have to wait for another plane. Yeah, I don't imagine this will arrive by 10/6 either.

You know what's really upsetting is that it sat in China for 5 days, then when they decided to ship it on the 6th day they're like "uh oh, too heavy"....or whatever the problem is. Seems like this could have been figured out the 5 days it sat on the ground.

But I've never worked in the shipping business, so what do I know...
 

STOLENPENTIUM

macrumors member
Sep 22, 2014
96
4
Orlando, FL
Same here. I called ups and they said it was a weight problem and they couldn't be loaded. The lady said it shouldn't effect my 10/6 delivery but if it does then I should call back. Soooo I'm sure it'll get delayed. Great..

I think it's safe to say UPS will continue to delay our packages. They did the same thing over-and-over again to the 10/1-10/6 batch. UPS=piss poor service!
 

Zetaprime

macrumors 65816
Dec 4, 2011
1,481
262
Ohio, US
Both Apple and UPS are a bunch of #@$%-ups. The preorder was a disaster and the subsequent UPS shipping has been just as bad.
UPS puts up crap like this:


Exception

Scheduled Delivery Updated To:
Monday, 10/06/2014

Approximate Delivery Time:
By End of Day

Last Location:
Incheon, Korea, Republic of, Thursday, 10/02/2014

Shipment Progress

What's This?

Location Date Local Time Activity
Incheon, Korea, Republic of 10/02/2014 12:23 A.M. We were unable to load the package on the plane as scheduled.
ZhengZhou, China 10/01/2014 7:10 P.M. Departure Scan
Incheon, Korea, Republic of 10/01/2014 8:05 P.M. Arrival Scan
ZhengZhou, China 10/01/2014 4:30 P.M. Departure Scan
ZhengZhou, China 09/30/2014 5:15 P.M. Departure Scan
ZhengZhou, China 09/26/2014 11:31 P.M. Arrival Scan
09/26/2014 10:54 P.M. Location Scan
09/26/2014 3:59 P.M. Origin Scan
China 09/26/2014 5:01 P.M.


WTF is going on here???
 

scorpio1973

macrumors 6502a
Aug 5, 2009
560
23
My phone is apparently taking a tour of Asia. And, now I have an "exception". WTF is wrong with UPS? This has been a giant mess, IMO. Oh, well. At least my delivery date hasn't slipped from 10/6. That was what my original "your item has shipped" email from Apple said.

Incheon, Korea, Republic of 10/02/2014 12:25 A.M. We were unable to load the package on the plane as scheduled.
Chek Lap Kok, Hong Kong 10/01/2014 7:27 P.M. Departure Scan
10/01/2014 4:08 P.M. Arrival Scan
Incheon, Korea, Republic of 10/01/2014 1:51 P.M. Departure Scan
Incheon, Korea, Republic of 09/30/2014 8:30 P.M. Arrival Scan
ZhengZhou, China 09/30/2014 7:18 P.M. Departure Scan
Incheon, Korea, Republic of 09/30/2014 7:17 P.M. Arrival Scan
ZhengZhou, China 09/30/2014 4:19 P.M. Departure Scan
ZhengZhou, China 09/26/2014 10:54 P.M. Location Scan
09/26/2014 3:17 P.M. Origin Scan
China 09/26/2014 5:06 P.M. Order Processed: Ready for UPS
 

dajazz

macrumors member
Mar 24, 2011
64
1
My TMo 6+ that's been sitting in Kentucky since Sunday finally got the 'import scan' this morning, that should clear the way for delivery tomorrow morning.
 

corlando465

macrumors member
Sep 17, 2014
80
2
Mine is has been sitting an hour away from me since Sunday morning....says I should it tomorrow....anxiously waiting.....
 

Zetaprime

macrumors 65816
Dec 4, 2011
1,481
262
Ohio, US
My TMo 6+ that's been sitting in Kentucky since Sunday finally got the 'import scan' this morning, that should clear the way for delivery tomorrow morning.


I wonder how the $%^# yours managed to get to the US while the rest of us are stick in Asia in limbo. Apple has our money and we have nothing to show for it. I see lawsuits.
 

iphone1105

macrumors 68020
Oct 8, 2009
2,106
316
I wonder how the $%^# yours managed to get to the US while the rest of us are stick in Asia in limbo. Apple has our money and we have nothing to show for it. I see lawsuits.

lol, lawsuits, really? are you like 13? They didint take your money and not give you anything, it just hasnt arrived yet. But lawsuits? LOL dont smoke weed so early, messes up the senses, wait until at least 4pm.....
 

Zetaprime

macrumors 65816
Dec 4, 2011
1,481
262
Ohio, US
What and when did you order?


The morning of Sept 12th. Plus, 128gb, space gray.

----------

lol, lawsuits, really? are you like 13? They didint take your money and not give you anything, it just hasnt arrived yet. But lawsuits? LOL dont smoke weed so early, messes up the senses, wait until at least 4pm.....

You need to ****. You're now on ignore so don't bother replying.
 

vi2867

macrumors 6502
Oct 11, 2006
496
54
Eastvale, CA
What Lawsuit. Apple has been doing this, now, for 7 years. I really do not think they are doing it on purpose, making us wait for these phones. They want to sell as much phones as possible. It is hard to predict the demand increase. They are stuck between having phones in stock and shipping phones to customers. They have to have balance. I hope I get my phone soon...
 

ScottishDuck

macrumors 6502a
Feb 17, 2010
660
970
Argyll, Scotland
No kidding!!! I've been pissed off about that!!! Their system is all messed up!! When did u order? I ordered on 9/12 around 4am.

8.20am UK (orders opened at 8am)

----------

I wonder how the $%^# yours managed to get to the US while the rest of us are stick in Asia in limbo. Apple has our money and we have nothing to show for it. I see lawsuits.

lol
 

STOLENPENTIUM

macrumors member
Sep 22, 2014
96
4
Orlando, FL
Seems to be working for me. Still have the ugly yellow "EXCEPTION" notification. :(

Thanks, mine is back up.

----------

Ok, so here's what UPS is showing me in regards to tracking info.

Incheon, Korea, Republic of 10/01/2014 11:59 P.M. Departure Scan
10/01/2014 8:05 P.M. Arrival Scan
ZhengZhou, China 10/01/2014 4:30 P.M. Departure Scan
ZhengZhou, China 09/30/2014 5:15 P.M. Departure Scan
ZhengZhou, China 09/29/2014 6:00 P.M. Departure Scan
ZhengZhou, China 09/25/2014 10:00 P.M. Location Scan
09/25/2014 8:55 P.M. Origin Scan
China 09/26/2014 10:44 P.M. Order Processed: Ready for UPS


Estimated delivery is when UPS gets their **** together!:mad:
 

bpd115

macrumors 6502a
Feb 4, 2003
823
87
Pennsylvania
So I ordered my 6 plus on the 12th and my wife did the same that evening. Mine went to preparing for shipment and shipped before hers did. We both originally had 10/2 dates. But mine seems to be on the same tour of Asia while hers has also been in Kentucky since Sunday and is still scheduled for tomorrow. I now have 10/6.
 

Jeaddi

macrumors newbie
Sep 24, 2014
10
0
I wonder how the $%^# yours managed to get to the US while the rest of us are stick in Asia in limbo. Apple has our money and we have nothing to show for it. I see lawsuits.

Apple is still within the agreed time of 10/14-10/21 and you agreed to this by not cancelling your order prior to it being shipped. I am sure there will be no lawsuits.
 

Zetaprime

macrumors 65816
Dec 4, 2011
1,481
262
Ohio, US
Apple is still within the agreed time of 10/14-10/21 and you agreed to this by not cancelling your order prior to it being shipped. I am sure there will be no lawsuits.


I never said I would seek a lawsuit. Only that under these conditions with a lot of unhappy customers something would likely happen.
 

Jane333

macrumors regular
Jul 6, 2012
126
0
Michigan USA
I have been in preparing to ship for over 24 hours......not looking like I will get my phone this week. I wonder if National Day has anything to do with the delay.

On the bright side, my (free) case will arrive Monday so at least I won't have to worry about that when my phone eventually arrives.....

gold 64gb att 6+ ordered 9-13 at 8 am est - original estimated delivery of 10-13 to 10-20
 

CWallace

macrumors G5
Aug 17, 2007
12,020
10,719
Seattle, WA
Per UPS/FEDEX update policy, they won't move the package before scheduled delivery date. I have some local packages, they shipped 2 days earlier than scheduled date, they keep at facility. In the past, they would delivery earlier when arrived facility.

That is what I expect has happened (it may already be at the Redmond, WA facility) and will update later today or tomorrow since my delivery date still shows tomorrow (2 October).
 
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