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jkauff

macrumors member
Original poster
Oct 4, 2012
99
2
I just installed the iTunes for Windows 12.01 update, and I can't find my iPhone 5S anywhere in the new UI. The sidebar is gone again, with no apparent way to get it back, and I can't access my phone.

Help!
 

jkauff

macrumors member
Original poster
Oct 4, 2012
99
2
I just installed the iTunes for Windows 12.01 update, and I can't find my iPhone 5S anywhere in the new UI. The sidebar is gone again, with no apparent way to get it back, and I can't access my phone.

Help!
Solved. Windows somehow lost the device driver. After a cold reboot of the phone while connected, the driver re-installed and I can now see the phone in iTunes.
 
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