People can claim whatever they want. They can even post pictures after they sit on their phone and claim under the oath of the internet that it was always in their front pocket, in a case, and that they wear baggy microfiber pants because they are so terrified of bending their precious phone.
Can you prove they didn't?
So calling them "liars" may be a bit harsh, but even if it's not "9", it's still a fraction of a fraction of the millions of users, and for the millions that aren't affected, it's really hard to believe.
If that makes it a "gate", getting struck by lightning should be a "gate" too, especially since statistically it happens with greater frequency.
Glad Apple took care of the OP. If I were Apple, I would too. Not because I did anything wrong mind you, but because it really doesn't matter at these numbers.