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iPhone 6 developed hairline crack across screen

I

ISO50

macrumors member
Original poster
Sep 22, 2012
37
2
USA
My iPhone 6 developed a hairline crack across the bottom of the screen right above the home button. The phone was never dropped and it was protected by the Apple silicone case since launch day. Apple did end up replacing it as they should since this is clearly a defect with the glass. Just wondering if anyone else has had this happen to their iPhone 6.

2rxz893.jpg


11cci6q.jpg
 
S

Shivetya

macrumors 68000
Jan 16, 2008
1,669
306
E2EK1EL said:
From The official iPhone Visual/Mechanical Inspection Guide

Image
Click to expand...

and my apple store wants to charge me for replacing the glass where a small crack is originating from the button and going left - looks identical to the picture shown.
 
J

JayLenochiniMac

macrumors G5
Nov 7, 2007
12,819
2,389
New Sanfrakota
Shivetya said:
and my apple store wants to charge me for replacing the glass where a small crack is originating from the button and going left - looks identical to the picture shown.
Click to expand...

Speak to a manager or try a different Apple Store. They have a policy to replace single hairline cracks under warranty. Make sure it's actually a single crack. If there's more than one, no go.
 
S

Shivetya

macrumors 68000
Jan 16, 2008
1,669
306
thank you for this advice, worked out perfectly.

Damn Apple, didn't let me feel oppressed, just passed it around to two guys and said, we'll replace it (and blame the sapphire guys for going out of business)
 
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