So...I work for an insurance company in the UK. We completed a "semi-hostile" takeover of a smaller company a couple of months ago, and inherited some of their field-based sales consultants, who had been issued with an 8GB iPhone 4.
Today, one of these consultants quit to go to a competitor, and despite us graciously giving her two months paid leave before she starts at the new place, she was not happy at having to give her kit back.
So she wouldn't give us the passcode for her iPhone, so I restored it from iTunes. Now it's locked to her email address, but she's set the recovery email address to her own personal one so all "forgot password" emails go to her personal account.
She's also changed all the security questions from the default, so we can't answer those.
I've spoken to Apple Support, who say that the only way to unlock it is to provide proof of purchase to them, and if they're satisfied, they can unlock it. Obviously this isn't possible as we don't have the purchase details as they were bought 4 years before we acquired their company.
So, is there anyway to "jailbreak" unlock the phone? This is not dodgy in any way - we are a legit company trying to restore an asset that we technically own - we just can't prove it to Apple!
Obviously we'll be slapping down the legal on the user who left, but in the meantime we'd like to be able to get onto the phone to set diverts, pick up voicemail and stuff. Unfortunately we don't have any other iPhone 4s in the office so we can't put the weird sized SIM in anything else. All we have are old Blackberries or iPhone 6s. We don't care about saving any data from the phone, we'd just like to get on it now, and re-provision it possibly for a new user when we appoint one.
Cheers for help in advance - if a mod thinks this is dodgy, please contact me directly and I can tell you the names of companies involved to prove this is all legit. You can probably see the IP I'm posting from is from my company right now!
Today, one of these consultants quit to go to a competitor, and despite us graciously giving her two months paid leave before she starts at the new place, she was not happy at having to give her kit back.
So she wouldn't give us the passcode for her iPhone, so I restored it from iTunes. Now it's locked to her email address, but she's set the recovery email address to her own personal one so all "forgot password" emails go to her personal account.
She's also changed all the security questions from the default, so we can't answer those.
I've spoken to Apple Support, who say that the only way to unlock it is to provide proof of purchase to them, and if they're satisfied, they can unlock it. Obviously this isn't possible as we don't have the purchase details as they were bought 4 years before we acquired their company.
So, is there anyway to "jailbreak" unlock the phone? This is not dodgy in any way - we are a legit company trying to restore an asset that we technically own - we just can't prove it to Apple!
Obviously we'll be slapping down the legal on the user who left, but in the meantime we'd like to be able to get onto the phone to set diverts, pick up voicemail and stuff. Unfortunately we don't have any other iPhone 4s in the office so we can't put the weird sized SIM in anything else. All we have are old Blackberries or iPhone 6s. We don't care about saving any data from the phone, we'd just like to get on it now, and re-provision it possibly for a new user when we appoint one.
Cheers for help in advance - if a mod thinks this is dodgy, please contact me directly and I can tell you the names of companies involved to prove this is all legit. You can probably see the IP I'm posting from is from my company right now!
