Push Notifications on Gmail (Native Mail App) not working after Phone Swap - HELP PLS

Hi All,

I went into an Apple Store today to do a phone swap as my sleep/wake button didn't work. They did the phone swap and the phone works great, everything is fully updated and all data transferred. (Backup was done via cable/iTunes as I had my laptop with me).

Everything worked well except for my mail push notifications. I am using the native Mail app (not Gmail app) for mail and push notifications is not working.

I have deleted the mail account settings, reinstalled it and still doesn't work. Mail send and receives just fine when I'm in the mail app itself and I refresh, however, not when the phone is dormant.

Please help as I really need these push notifications for my mail and would like to use the native mail app. (not gmail app)

Thanks in advance

When I set up my gmail previously it wasn't the straight forward setup, rather, it was done via some odd setup through clicking on Exchange, manually adding the imap/smtp servers, etc...

How do people get push now? Is this only available through the gmail app?

How disappointing!

Zenton said:

You can use a service such as nuevasync.

You could also create an iCloud/other mail address that has push in the native mail app, and redirect all gmail emails to that address.

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Thanks for the tip for nuevasync however 1) I don't want to pay for it and 2) I'd rather not pass my data through another 3rd party.

I thought about the icloud mail address however, it's a bit messy having mail in the icloud and in gmail.

I may have to resort to just using the gmail mail app

Thanks - one more question - how would i be grandfathered into the push services before? I did a system restore so how would gmail know the difference?

Mr Kram said:

i think you were grandfathered by the device. i handed down my iPhone 5 to my daughter when i upgraded and i think she still gets push gmail. LOL

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haha - that's so odd.... fingers crossed for a workaround... I'm not a big fan of the gmail app!