Granddaughter #1 has outgrown her iTouches.. moved on to an iPhone.. and has passed one of her iTouches down to Granddaughter #2. I'm trying to wipe the iTouch so that it does not contain any of #1 granddaugher's apps, songs or apple ID related stuff. I want to set it up as new. I have the password for her Apple ID and thought I would be able to just go into settings and wipe out all data and reset as new. I don't know which model iTouch it is, but it's running IOS6. When I do that, it asks for the restrictive passcode. Granddaughter #1 does not have any idea what it is. She gave me a bunch of potential 4 digit passcodes which I assume she had used at some point to password protect the iTouch, but in doing so, I suspect she accidentally set a restricitve passcode when she thought she was setting a general passcode. (There is no general passcode on it now when it boots up. Goes directly to the homescreen.) I am thinking at some point it is going to lock the iTouch if I try to plug in too many incorrect codes. I have gone to her iCloud account and I can see her iphone, ipad mini and an itouch.. but she had two itouches over the years so not sure I see the correct one. If I can decide if this is the correct one, would I be safe to just erase it? Does it have to be online to do that?
I also read on the internet that I can just connect the iTouch to iTunes and request iTunes reset and restore? Would that be an option in this case? I just want to clean it up and let granddaughter #2 play with it.
Or is it now dead for a second life unless we can figure out the restrictive passcode? ;-(
Appreciate your help....
I also read on the internet that I can just connect the iTouch to iTunes and request iTunes reset and restore? Would that be an option in this case? I just want to clean it up and let granddaughter #2 play with it.
Or is it now dead for a second life unless we can figure out the restrictive passcode? ;-(
Appreciate your help....