Just a bit more info. I picked up a copy of Divinity: Original Sin which is graphically demanding. The highest GPU temp I have seen is 103°C and the fan was running at 2301 RPM. So far, so good.
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It seems clear that the handbrake test doesn't task the GPU fully...
What happened in your case? Have you a got refund?
I have same problem. Got a new iMac Retina with Intel Core i7, 16GB memory, 1TB Flash Storage and AMD Radeon R) M295X 4GB for Graphics. The fan is going crazy when I play Civ 5.
Humac (the supplier) says that there is no hardware problem. For me it is like having a car where you can not turn off the fan.
I can not live with the noise and want to get money again. What did you do?
If you bought it in the online Apple store, you have 14 days to return it for a full refund. You don't even have to give a reason for returning.
If you bought it in a physical store, then I don't think you have the same right of return. But I'd put pressure on them and demand that you be allowed to return it since you're not satisfied.
I am sorry for you and you have my sympathy. However, you realize that it's your duty to try to learn as much as possible about the expensive things you buy BEFORE handing over your bucks.What happened in your case? Have you a got refund?
I have same problem. Got a new iMac Retina with Intel Core i7, 16GB memory, 1TB Flash Storage and AMD Radeon R) M295X 4GB for Graphics. The fan is going crazy when I play Civ 5.
Humac (the supplier) says that there is no hardware problem. For me it is like having a car where you can not turn off the fan.
I can not live with the noise and want to get money again. What did you do?
As far as I know, Humac does not accept merchandise back. Your mileage may vary, of course, and you should definitely try if you so want. (Though in the Nordics, hardly anyone's mileage ever varies.)
Actually I got a full return. Now I am just waiting on Skylake and hopping Apple will have solved the problems with heat and noise.
If it could help, here are the temps with the 27" iMac late 2013 (i7, 780M) on full load: 9 "yes" processes and Unigine Valley 3D benchmark running at the same time.
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I've owned my iMac 5k (32GB RAM, 4GB Video, Core i5 3.5GHz) for about a week now and I half-tempted to say, most of you whining about fan noise are well, simply whining.
I found an easy solution for this problem. I left the M295X out of my otherwise maxed RiMac (i7, SSD, 32GB RAM) and choose the M290X. It runs about 20C cooler than the M295X in comparable situations and is only marginally slower (8-10%). In some situations where the throttling is very heavy for the M295X there is practically no difference between the two GPUs and I am feeling much better not having a chip in my iMac with over 100C operating temperature....
Under this circumstances I don't think that the 250$ premium is worth it. If somebody really needs much GPU power both cards are not the best choice and they might wait for the next gen RiMac. Because I don't play on my iMac or don't do much 3D stuff with it this is not a real problem for me. That's why I prefer the quiet and cool M290X and safe the 250$.
I found an easy solution for this problem. I left the M295X out of my otherwise maxed RiMac (i7, SSD, 32GB RAM) and choose the M290X. It runs about 20C cooler than the M295X in comparable situations and is only marginally slower (8-10%). In some situations where the throttling is very heavy for the M295X there is practically no difference between the two GPUs and I am feeling much better not having a chip in my iMac with over 100C operating temperature....
Under this circumstances I don't think that the 250$ premium is worth it. If somebody really needs much GPU power both cards are not the best choice and they might wait for the next gen RiMac. Because I don't play on my iMac or don't do much 3D stuff with it this is not a real problem for me. That's why I prefer the quiet and cool M290X and safe the 250$.
Thanks for the useful info! Sound was a concern for me, and I almost went with the M295X thinking apple wouldn't sell us a product with such a flaw. Does the i7 have any heat or sound concerns as compared to the i5 in this case? Also, why did you go with the installed RAM instead of just upgrading to 32GB yourself?