Netflix randomly crashing

bblovestech said:

Hi I have an Apple TV 3rd gen and Netflix is randomly crashing. I'm on the latest software for the Apple TV.

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Mine's crashing too, during playback it will crash back to the shows title page. It started since updating to the latest version of iOS. Tried doing a reinstall but that didn't help.

Have you contacted Netflix customer service?

Same problem here in Arizona with Netflix since updating to the newest software on ATV3. I am going along fine then suddenly the screen blanks and I am back to menu.

Donald Barar

I too am struggling with Netflix. I can access any other channel on my ATV3 without trouble, but Netflix just sits and spins, with the "Accessing Netflix" on the screen.

I used to reboot it at that point with mostly, but not always, success.

Now, I let it time out, and it says something to the effect of, "Netflix cannot be accessed at this time, please try again later." From there, I click the back button, which takes me to the main ATV screen. I click on Netflix, and everything is good.

Odd bug.

I'm not sure whose fault it is.

Yup, same issue here in the UK

gen 2 AppleTV and have noticed this crashing as well

rather annoying

It crashed on me about 4 or 5 times this weekend. Was still a better experience than the Amazon Fire TV stick though. That thing is horrible for netflix. (prime video is bad ass, however)

Happened on my Apple TV 2 over the weekend.

I would be in the middle of watching Netflix and the show I was watching would stop and go back to the menu of the show I was watching. Or it would stop and the Apple TV would reboot.

I did not try any other apps as I was just using Netflix over the weekend. Hopefully it get fixed.

Beelzbub said:

Happened on my Apple TV 2 over the weekend.

I would be in the middle of watching Netflix and the show I was watching would stop and go back to the menu of the show I was watching. Or it would stop and the Apple TV would reboot.

I did not try any other apps as I was just using Netflix over the weekend. Hopefully it get fixed.

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It started happening on HBO NOW and Hulu this weekend as well.

We need a fix, fast.