Warning! Belkin acrylic case scratches iPhone! Do not buy!

retnuh730 · Jul 11, 2007, 12:32 AM

If you or somebody you know has purchased a SLEEK (name) acrylic case from belkin, warn them immediately, dirt and other objects become lodged in between and scratch up the back and front of the phone. Who should I contact about this problem?
http://tnkgrl.wordpress.com/2007/07/...atches-iphone/
http://www.flickr.com/photos/tnkgrl/...7600706099955/

Amazing, i paid 30 dollars extra for a case that scratches my iphone more than i could have without it.

megfilmworks · Jul 11, 2007, 12:35 AM

That's a tough break. I've been carrying mine around naked and still not a scratch.

retnuh730 · Jul 11, 2007, 12:36 AM

Quote:

Originally Posted by megfilmworks

That's a tough break. I've been carrying mine around naked and still not a scratch.

I know! I'm wondering if they'll pay for a refund of the case and the restocking fee for AT&T for me to get a new one. They shouldnt sell this stuff if they knew it wouldnt work.

siurpeeman · Jul 11, 2007, 12:37 AM

this doesn't come as a surprise to me. i've known people with scratched ipods due to their acrylic cases. sorry, man, i feel for you.

jecapaga · Jul 11, 2007, 12:42 AM

That seems like a lot of parts and sorry to hear you're disappointed. I opted for the rubber incase sleeve and i love it but have heard dirt can get under the front and scratch the bezel. Interesting is that my incase sleeve does cover the silver belvel entirely which would leave it to that kind of damage perhaps but the pics show that the case doesn't cover the bezel. Mine goes from black rubber to black screen.

http://store.apple.com/1-800-MY-APPL...rt=TN563LL%2FA

Justin205 · Jul 11, 2007, 12:45 AM

Um...crap. That's exactly the one I have on mine now

$30 bucks down the drain....but no scratches yet as far as I can tell. Time to look for something new..

**edit**

And thanks!

dubels · Jul 11, 2007, 12:49 AM

O well i bet you it would get scratched like that naked too. Even with a rubber case dirt might get through and scratch more since there is more friction

Sobe · Jul 11, 2007, 12:54 AM

Quote:

Originally Posted by dubels

O well i bet you it would get scratched like that naked too. Even with a rubber case dirt might get through and scratch more since there is more friction

perhaps, but it is one thing for a case to not protect you from all damage (like throwing a cased iPhone at a wall for example), it is another for the case to actually damage the phone just by using it.

You can't expect an airbag to save you from a 100 mph head on collision, but it would be nice if it didn't spontaneously go off when you were driving to the store and injure you...

sonictonic · Jul 11, 2007, 01:13 AM

Wow. I too have this case. No problems as of yet, my iPhone is mint... but now that I have seen this post I'm scared for the future! So I just took it off, and I'm gonna go exchange the case tomorrow at the AT&T store. Hope they don't give me any trouble...

Retnuh, please keep us posted how you and the store handles this for ya!

rsbell · Jul 11, 2007, 01:38 AM

I have the same case, and have used it since I bought the phone on Jesus Friday. I haven't had any scratching problems, but I'm pretty careful with it, and I take it apart every couple of days to keep it clean.

Arcus · Jul 11, 2007, 05:59 AM

I learned a long time ago that Belkin makes a fine cable.....and thats about it.

sonictonic · 09:08 PM

Just an update for what happened with me:

I went to the AT&T Store to return this case today based on these findings... and had 3 reps at the cashier counter tell me there would be a 10% restocking fee since it's an Apple product

I told them actually it isn't, it's a Belkin 3RD PARTY product FOR the Apple iPhone, and they gave me the impression that in their training they were told anything iPhone related has a 10% restocking fee and if they screw up their job is on the line.

I basically refused to leave without being able to return it without the restocking fee, knowing damn well that this is NOT an Apple product and should NOT fall under this rule, so they promptly got the manager for me and he let me return it with no fee, without any questioning. Then they apologized to me.

constant L · Jul 11, 2007, 09:58 PM

I bought this case as well and noticed the dirt that collected and stopped using it. Everything about that case seems so cheap. Like it seems like its going to fall apart.

EricMD21 · Jul 11, 2007, 11:42 PM

I bought that case from the Cingular/AT&T store on iDay, along with the nice little sleek case. Sunday, I was finally fed up with the crap clip that came with the case and the constant loose plastic/whatever it is made out of. AVOID THIS CASE AT ALL COSTS. I went back to the store, and they happily exchanged this case for a rubberish one. NIIIIIIIIIICE

Jul 11, 2007, 12:32 AM	#1
retnuh730 macrumors regular Join Date: Jun 2007 Location: Mississippi!	Warning! Belkin acrylic case scratches iPhone! Do not buy! If you or somebody you know has purchased a SLEEK (name) acrylic case from belkin, warn them immediately, dirt and other objects become lodged in between and scratch up the back and front of the phone. Who should I contact about this problem? http://tnkgrl.wordpress.com/2007/07/...atches-iphone/ http://www.flickr.com/photos/tnkgrl/...7600706099955/ Amazing, i paid 30 dollars extra for a case that scratches my iphone more than i could have without it.
	0

Jul 11, 2007, 12:35 AM	#2
megfilmworks macrumors 68000 Join Date: Jul 2007 Location: Sherman Oaks	That's a tough break. I've been carrying mine around naked and still not a scratch. __________________ 17" MacBook Pro 2.33 - Dual G5 w/ Pro Tools iPod Gen1 - Nano Gen1 - iPhone Gen1 - iPhone 3G DA42 G1000 Gen1 BE G58 (2008)
	0

Jul 11, 2007, 12:37 AM	#4
siurpeeman macrumors 603 Join Date: Dec 2006 Location: the OC	this doesn't come as a surprise to me. i've known people with scratched ipods due to their acrylic cases. sorry, man, i feel for you. __________________ grr...argh...
	0

Jul 11, 2007, 01:13 AM	#9
sonictonic macrumors 6502a Join Date: Mar 2006 Location: Central Coast, California	Wow. I too have this case. No problems as of yet, my iPhone is mint... but now that I have seen this post I'm scared for the future! So I just took it off, and I'm gonna go exchange the case tomorrow at the AT&T store. Hope they don't give me any trouble... Retnuh, please keep us posted how you and the store handles this for ya! __________________ Mac Geek since Feb. '06! \| Game Center ID: sonictonic 21.5" iMac w/ ATI Radeon \| 3.06GHz \| 8GB RAM \| 2TB HDD TV \| 16GB iPod nano \| 32GB black iPhone 5 \| 64GB white iPad 3
	0

Jul 11, 2007, 05:59 AM	#11
Arcus macrumors 6502a Join Date: Dec 2004 Location: of my hand will get me slapped.	I learned a long time ago that Belkin makes a fine cable.....and thats about it. __________________ SE30 \| Bondi Blu iMac \| iBook G3 700 - 384 Megs 40gig \|5th gen iPod 30gig Video \| 17" 2.0 CD2 iMac \|20" 2.16 CD2 iMac \|5gb 1st Gen iPhone \|16gb 4th Gen iPhone
	0

Jul 11, 2007, 12:42 AM	#5
jecapaga macrumors 68040 Join Date: Jul 2007 Location: Southern California	That seems like a lot of parts and sorry to hear you're disappointed. I opted for the rubber incase sleeve and i love it but have heard dirt can get under the front and scratch the bezel. Interesting is that my incase sleeve does cover the silver belvel entirely which would leave it to that kind of damage perhaps but the pics show that the case doesn't cover the bezel. Mine goes from black rubber to black screen. http://store.apple.com/1-800-MY-APPL...rt=TN563LL%2FA
	0

Jul 11, 2007, 12:45 AM	#6
Justin205 macrumors newbie Join Date: Jul 2007 Location: Tuscaloosa, AL (Roll Tide!)	Um...crap. That's exactly the one I have on mine now $30 bucks down the drain....but no scratches yet as far as I can tell. Time to look for something new.. edit And thanks!
	0

Jul 11, 2007, 12:49 AM	#7
dubels macrumors 6502 Join Date: Aug 2006	O well i bet you it would get scratched like that naked too. Even with a rubber case dirt might get through and scratch more since there is more friction
	0

Jul 11, 2007, 01:38 AM	#10
rsbell macrumors member Join Date: Jul 2007	I have the same case, and have used it since I bought the phone on Jesus Friday. I haven't had any scratching problems, but I'm pretty careful with it, and I take it apart every couple of days to keep it clean.
	0

Jul 11, 2007, 08:53 PM	#12
sonictonic macrumors 6502a Join Date: Mar 2006 Location: Central Coast, California	Just an update for what happened with me: I went to the AT&T Store to return this case today based on these findings... and had 3 reps at the cashier counter tell me there would be a 10% restocking fee since it's an Apple product I told them actually it isn't, it's a Belkin 3RD PARTY product FOR the Apple iPhone, and they gave me the impression that in their training they were told anything iPhone related has a 10% restocking fee and if they screw up their job is on the line. I basically refused to leave without being able to return it without the restocking fee, knowing damn well that this is NOT an Apple product and should NOT fall under this rule, so they promptly got the manager for me and he let me return it with no fee, without any questioning. Then they apologized to me. __________________ Mac Geek since Feb. '06! \| Game Center ID: sonictonic 21.5" iMac w/ ATI Radeon \| 3.06GHz \| 8GB RAM \| 2TB HDD TV \| 16GB iPod nano \| 32GB black iPhone 5 \| 64GB white iPad 3 Last edited by sonictonic; Jul 11, 2007 at 09:08 PM.
	0

Jul 11, 2007, 09:58 PM	#13
constant L macrumors member Join Date: Jun 2007	I bought this case as well and noticed the dirt that collected and stopped using it. Everything about that case seems so cheap. Like it seems like its going to fall apart.
	0

Jul 11, 2007, 11:42 PM	#14
EricMD21 macrumors newbie Join Date: Jun 2007 Location: Indiana	I bought that case from the Cingular/AT&T store on iDay, along with the nice little sleek case. Sunday, I was finally fed up with the crap clip that came with the case and the constant loose plastic/whatever it is made out of. AVOID THIS CASE AT ALL COSTS. I went back to the store, and they happily exchanged this case for a rubberish one. NIIIIIIIIIICE __________________ iPod 4g, 20gb; iPod 5g, 30gb iPhone 2g, 4gb; iPhone 3GS, 16gb; iPhone 4, 32gb; PowerBook G4
	0


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