I just got back from the Apple Store. According to the Apple guy at the store this has been known ATT issue (last 10 days) in the Phoenix area and they have been instructed (by Apple) not to swap iPhones any longer. According to him ATT installed new tower and many customers have been experiencing problems. When he connected my phone to the computer i had 11% drop calls and 89 modem resets, and the average modem reset should be less than 10. Proposed solution is to turn off 3G until is resolved.
ATT is supposedly working on this issue and it should be resolved in the next few days. Can anyone else confirm this?
When i call ATT they are AGAIN blaming Apple and they have not knowledge about this issue...who is crazy here?
I got the same info at the apple store at Arrowhead Mall in Glendale. Also the att store outside the mall on 75th and deer valley said the same. Hopefully it gets cleared up soon.
I was at that store....but funny thing is that I called ATT and they have no clue what am I talking about.
You guys are really annoying...I posted earlier how to fix the problem as I have already been through all of this and now have receive all of my calls when I have service or it goes directly to voicemail when I don't...If you want to fix the problem, read and follow my post...
You guys are really annoying...I posted earlier how to fix the problem as I have already been through all of this and now have receive all of my calls when I have service or it goes directly to voicemail when I don't...If you want to fix the problem, read and follow my post...
Yeah somehow they're still in the stance of blame each other. Just an update so far no problems has happened yet since I swapped my SIM card.
man, I am really having this issue too. It just doesn't ring, when in standby. I THOUGHT it was having the WIFI on, but even when that is off and the phone goes into standy, nothing.
Goes to VM, and I get an alert about 10 minutes afterwards, but nothing before that.
Anyone else have a custom ring through AT&T (NOT on the phone, but when someone calls you, it plays a song)? This could be a problem
First I must say that I love my iPhone but I have been having so much problem and I dont know what else to do. I lived in Idaho and now I moved to Arizona and I am having same problems.
My phone drops calls and I can live with that, the problem that i have is:
- People will call me and they will hear rings and after so many rings (6-7) my answering machine is going to pick up. However, phone is sitting next to me but is not ringing at all, I dont see anything on my phone, my phone is not ringing nor I see missed calls and I do have all bars. So unless they leave me message I have no clue that they even called me.
- People will call me and they will hear 2 rings and my answering machine is going to pick up. However, phone is sitting next ti me but is not ringing at all, I dont see anything on my phone, my phone is not ringing nor I see missed calls and I do have all bars. So unless they leave me message I have no clue that they even called me.
This has been happening in Idaho, Arizona and all over the place in those two states. Its not happening all the time but it does almost everyday that I know about.
- I got new SIM CARD two weeks ago
- I replaced my iPhone 3G
- Second phone on the account iPhone (first generation) works fine
- I pay $200 for service that doesn't work
I really dont know what to do.....I am not crazy my phone simply does not ring,