I ordered from them and am not pleased
I am only posting about this because the company pissed me off and I wanted to write a product review on their website but I could not find a place to do it.
I ordered from them to save a few bucks. I did not need to extension cord, only the adapter part because my puppy chewed it. I knew it was a refurb but after looking around, this seemed like a good option. So I selected the item I needed (45w magsafe2 for new macbook air 3013). The description said exactly that. I paid for expedited 2 day shipping. First disappointment was that it took over a week to get to my house. I was upset since I needed this to charge my laptop and work but I could see it was the post office's fault. They lag lately. Macbook refunded part of my shipping cost so all good. The big bummer was that I got the wrong product. It was a 65w instead of 45w and it was in crappy condition. All scratched up and definitely had some miles on it. It was not close to new for a 2013 macbook air plus it was much larger in size which is not good since I bought the macbook air because I like the smaller size and weight for travel. I emailed the guy (Leonard) and he explained that it will still work. I said fine but your product description didn't say you would send a 65w magsafe1, it said 45w magsafe2 so I ordered one from Apple already because I need it right away and didn't want to risk damaging my computer. I want what I ordered. He then gave me an attitude and replied in a rude way and said, fine, return it then.
I promptly mailed it back and a month later realized I never had been refunded so I had to contact the rude guy again. He promptly refunded me after that but it was short a few bucks. At this point I don't give a damn and he can keep the extra few bucks but all in all, I feel the company is shady and would never order anything from them again.
First of all, if you are going to offer two day shipping, use fedex for crying out loud!
Second, send what you are advertising, exactly, or call the customer to confirm.
Third, offer better prices. A used, scratched up adapter without the extension cord for $50 bucks is a rip off.
Fourth, Don't be a jerk about refunding and returns. I should not have to hound them for the money. Most people would probably forget to check their cc bill and would get ripped off for the whole amount.