unibody macbook pro surface peeling

take it to a retailer and see what he thinks of it.
not sure if this is more seen but this is the first time i hear of it

Too much acid on your hands or something?

Definately not normal, first time I see this aswell, never thought this could happen with normal usage...

I would bet big money they won't do anything about that. They will claim you damaged it somehow. Can't hurt to go ask but don't get your hopes up I would guess.

luthrar said:

phixiuz - No Acid or other chemicals used

harperjones99 - I suspect you are right as I am already having major issues with my Apple Cinema Display 24 inch (march 2009). Dark patches on screen. They have replaced the panel now I am getting a light brown vignette on the right handside of the screen. Apple store saying there is nothing they can do, as this is common across all ACD.!

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Yep...I am a new Mac convert and while I love the OS I find the hardware working quality (fit and finish is beautiful but I mean the guts) and service as dreadful as any company which has me angry I spent so much getting into this. I do not see myself buying Apple again after my experiences unless something drastically changes with quality/service. For the prices they charge there should be a clear increase is QC. Sorry about the ACD that sucks...if you have the time and willpower stick it to em.

You can get a moshi palmguard. It will help protect your laptop from further damage, and cover the peeling

dan5.5 said:

You can get a moshi palmguard. It will help protect your laptop from further damage, and cover the peeling

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I had a pack of old PDA screen protectors that I made my own out of...one fit the track pad perfectly and I put one on each side of it with about 10mm wrapped over the front edge and it works great. I could cut up the rest and give it full coverage but this works for where my hands are 99% of the time.

Luthrar it's clearly most likely a defect in the coating but like you know they will always try to blame the user first unless you get the right guy in the right mood. I hope you get results. I would definitely take it in and give it a shot.

I know this is a less than ideal solution but if in the end Apple doesn't help at all I would do this:

1. Sand down the area to smooth the edges of the peeling area into the undamaged area
2. Get some silver paint to match as close as possible and paint this area (maybe model paints would be an easy way to get a small amount of a metallic silver?) If it looks bad you can always sand it back off easily and it's not like you did any damage to the case.
3. Put some type of palm guard over it like the Moshi or my home made example when dry and call it a day.

There may be an issue with the anodizing process here. These are not painted, but treated with an anodized coating, which is supposed to hold up to normal wear and tear for the useful life of the machine. I have never seen a newer Unibody MB or MBP with "peeling" finish.

luthrar said:

Thanks guys, I appreciate the suggestions. This maybe a stretching request but It would really help. Do you have images of your solutions?? Again sorry to ask for the extra effort.

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Mine is pretty low rent..I used 3 of the self adhesive PDA LCD screen protectors from an old pack in the drawer(one on track pad and one on either side of it wrapped over the front edge about 10mm or so. It made the trackpad a bit sticker than the lovely smooth glass but it smoothed up with use and I don't notice that it changes pad sensitivity at all. Don't remember what they cost:



USB drive for scale:

luthrar said:

Anyone know of receptive Apple staff in Manchester, UK????

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I am afraid you are screwed. I have never met ANYONE from Manchester I liked

Apple probably won't do anything about it, but I don't know if it's because of "self damage"
they just don't cover cosmetic issues, and that seems pretty cosmetic. I don't see how that can really effect performance of the laptop at all.

luthrar said:

Pardon me for being picky, but I do believe the properties of the unibody ( Aluminium anodized - made from one block . . . ) are not just cosmetic. My macbook pro is well looked after and cleaned with Iclear for the screen and a slightly damp cloth daily. I am meticulous and also I never let anyone else use the machine. I just do not expect this sort of issue. Granted If I had dropped the machine or accidentally scratched it then fair dos. This is "Surface Peeling"!!!!!!

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I agree cosmetic or not it's not what one can reasonably expect from the product. There is a standard and it's not picky or unreasonable to be upset at this. A rusty car is just cosmetic and doesn't affect its running but nobody would stand for that on a new car either if it occurred due to poor finishing.

Wow, I've never seen anything like that before. and if you bought it this year I would still take it in and have them look at it ...that shouldn't happen. They may not help you but I would try all the same. I always worry about scratching on my MBP too. I really like harperjones99's solution. I usually just take those free apple stickers they give me and toss them down where my hands usually sit just in case. I hope they fix it for you

luthrar said:

Thanks Carressa. Harperjones99 does seem to be on the ball with good suggestions and comments. Carressa what on earth do you do for a living to afford all that great kit????
.

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My Husband and I work too much and have no kids. I also happen to be the kinda female that prefers Electronic Gadgets over pretty much everything else

Carressa said:

My Husband and I work too much and have no kids. I also happen to be the kinda female that prefers Electronic Gadgets over pretty much everything else

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Must...not...make...."lifestyle tools" joke......