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Old Apr 1, 2010, 12:41 PM   #1
GraphicsGeek
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Ignore Shipping Delay Emails

I just got the same email that everyone is getting about Saturday delivery is not available in my area, but I have a strong suspicion that these emails are phishing attempts. A) It doesnt look like a typical email. I usually get HTML emails and this was just text. B) Its actually a smart idea for a phisher to send these out hoping to get your Apple login info. With that info they could change your shipping address.

I have been told several times by several customer support reps from Apple and UPS that they have worked out a special arrangement with UPS to insure everyone gets theirs on Saturday. So ignore shipping delay emails and your tracking number. Just be patient. I was patient up until Modern Family came on last night followed by the onslaught of iPad reviews. Now I feel like a crack addict with no crack in sight...
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Old Apr 1, 2010, 12:43 PM   #2
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They are phishing attempts.

Google: do_not_reply@apple.com
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Old Apr 1, 2010, 12:43 PM   #3
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Are you able to post a picture of the email? Obviously blank out you personal details.
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Old Apr 1, 2010, 12:46 PM   #4
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Are you able to post a picture of the email? Obviously blank out you personal details.
It's here, but it looks awfully fishy to me.
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Old Apr 1, 2010, 12:51 PM   #5
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I do not think so as I have two friends who got this email and both called and talked to UPS and were both told that there is no Saturday delivery for their address.

You are just getting people's hopes up for another crushing blow!
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Old Apr 1, 2010, 12:52 PM   #6
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"Sold-to Address?" That's called the Billing Address in all of Apple's other emails.

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Old Apr 1, 2010, 12:52 PM   #7
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Originally Posted by GeekLawyer View Post
They are phishing attempts.

Google: do_not_reply@apple.com
This was my first thought as well, but how did they get our shipping/billing address, PO number, Order number, Web order number, and Apple customer number?!

The link in the email is also functional and links directly to your order.
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Old Apr 1, 2010, 12:52 PM   #8
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they are fake because if you clicked the link i subject you change your password
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Old Apr 1, 2010, 12:52 PM   #9
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If it has your correct order number and correct ship to address, it's not just a random phishing email.

If this is a last minute email they decided to send out, I doubt it went thru the normal beautification process.

True test. Is the link included a misdirection to a bogus site?
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Old Apr 1, 2010, 12:56 PM   #10
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This doesn't sound like social engineering to me. It doesn't ask you to respond with information, and the link directs you to Apple's secure log-in page. Where's the phishing?
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Old Apr 1, 2010, 01:00 PM   #11
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This doesn't sound like social engineering to me. It doesn't ask you to respond with information, and the link directs you to Apple's secure log-in page. Where's the phishing?
That is how they get it they make a fake page up that looks like the real thing. When i clicked the link get gave me we can't validate security& and that never happen to me before. So i am thinking they want your pass word and look who keeps making these threads newbies they are trying to trick you. change your pass word now if you clicked the link
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Old Apr 1, 2010, 01:03 PM   #12
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That is how they get it they make a fake page up that looks like the real thing. When i clicked the link get gave me we can't validate security& and that never happen to me before. So i am thinking they want your pass word and look who keeps making these threads newbies they are trying to trick you. change your pass word now if you clicked the link
There is no fake page. The page is still at apple.com. Type in the address from the email yourself, and it will redirect you to their SSL site.
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Old Apr 1, 2010, 01:05 PM   #13
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OK guys it isn't that difficult to check if something is really a phishing scam or not. All you have to do is right click on the link and do a Copy Link, and then paste it directly into the address bar in your browser. Does it say www.apple.com/something? Then it's not a phishing scam. Note that it's essential to do a Copy Link rather than just highlighting and copying the text that appears in the email.
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Old Apr 1, 2010, 01:09 PM   #14
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For the record, I'm not saying the email is legit. I'm just saying that the link provided in it does not link to a phishing site. It also does not ask for private information.
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Old Apr 1, 2010, 01:10 PM   #15
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I don't think it's phishing, actually. I think it's punking. Someone is trying to have some April 1st fun with the forum.
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Old Apr 1, 2010, 01:11 PM   #16
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Originally Posted by admanimal View Post
OK guys it isn't that difficult to check if something is really a phishing scam or not. All you have to do is right click on the link and do a Copy Link, and then paste it directly into the address bar in your browser. Does it say www.apple.com/something? Then it's not a phishing scam. Note that it's essential to do a Copy Link rather than just highlighting and copying the text that appears in the email.
Here is the copied link per your instructions:
http://www.apple.com/orderstatus
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Old Apr 1, 2010, 01:13 PM   #17
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I don't think it's phishing, actually. I think it's punking. Someone is trying to have some April 1st fun with the forum.
So, everyone posting that the email had their actual order number and info are actually in on the joke?

The email looks nothing like any that I have ever received from Apple.
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Old Apr 1, 2010, 01:13 PM   #18
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Here is the copied link per your instructions:
http://www.apple.com/orderstatus
But above you said: The link in the email is also functional and links directly to your order.

So which is it? The generic order status link? Or a direct-link to your personal order status? All my emails from Apple go to my personal order status. BS.
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Old Apr 1, 2010, 01:14 PM   #19
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http://macs.about.com/b/2008/08/11/p...es-as-bait.htm

The current fake email making the rounds has 'iTunes Store (do_not_reply@apple.com)' or just 'do_not_reply@apple.com' in the 'From' field, and 'Important: Billing Problem' in the 'Subject' field.
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Old Apr 1, 2010, 01:16 PM   #20
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All my emails from Apple go to my personal order status. BS.
I'll back you up here on this. Every email I've ever received from Apple about an order had a direct link to the order itself. Even when the link only said "Order Status" it takes you directly to the order, not the login page.
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Old Apr 1, 2010, 01:17 PM   #21
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Originally Posted by rtabdo View Post
http://macs.about.com/b/2008/08/11/p...es-as-bait.htm

The current fake email making the rounds has 'iTunes Store (do_not_reply@apple.com)' or just 'do_not_reply@apple.com' in the 'From' field, and 'Important: Billing Problem' in the 'Subject' field.
Spoofing an email address is not difficult. I can send you an email from SJobs@apple.com if I want. That doesn't mean that do_not_reply@apple.com isn't real.
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Old Apr 1, 2010, 01:17 PM   #22
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Some of you need a reality check! How in the heck would a phishing email have your order number, etc.

The email is REAL! UPS DOES NOT DELIVER TO ALL AREAS ON SATURDAY!

I have used UPS for years and their Saturday delivery area is limited!

How old are some of you?
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Old Apr 1, 2010, 01:19 PM   #23
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Spoofing an email address is not difficult. I can send you an email from SJobs@apple.com if I want. That doesn't mean that do_not_reply@apple.com isn't real.
But you can NOT reference my order number can you?

These emails reference the customers order number!

They are real
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Old Apr 1, 2010, 01:19 PM   #24
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but how do they know all the info?
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Old Apr 1, 2010, 01:20 PM   #25
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Originally Posted by GregGebhardt View Post
Some of you need a reality check! How in the heck would a phishing email have your order number, etc.

The email is REAL! UPS DOES NOT DELIVER TO ALL AREAS ON SATURDAY!

I have used UPS for years and their Saturday delivery area is limited!

How old are some of you?
It's quite possible that UPS, Apple and/or the data centers hosting their environments has been breached. Once that has occurred, getting into a database to mine name, order numbers, addresses, etc., is a pretty easy thing to do.

"But wait", you say, "how do you know this"?

I'm the Cyber Security Director for a Fortune 500 company. I deal with things like this every day of the week.
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