hmmm in need of advice...

JonezyAlz · Aug 27, 2009, 04:14 PM

Hi All,

I have a 2009 Macbook Pro currently with Leopard 10.5.8 on it. Every now and then for no apparent reason it crashes and i have to shut down and re-start (happend twice today already and 3 times in the previous couple of days GRR)

I've ordered the Snow Leopard upgrade which is coming tomorrow and was wondering should I just put it in and upgrade straight away....or... should I re-install Leopard and all the updates, then upgrade to Snow Leopard and then put my files back on? Random question Im sorry but Im not sure which is the best way of going about it so I don't get problems if its already crashing now

Thanks

Alexandra

ziggyonice · Aug 27, 2009, 04:17 PM

Apparently, Snow Leopard will include the option to perform a "Clean Install" -- meaning the ability to erase the computer entirely (including any of your stuff), and reinstall. This means that you wouldn't have to install Leopard first.

If you wanted, you could try doing this clean install option. Hopefully this would take care of the problem. If it didn't, I'd say take it to an Apple Store.

tekio · Aug 27, 2009, 04:17 PM

I'd backup your data & just do a fresh install of snow leopard, instead of upgrading leopard.

charlesbronsen · Aug 27, 2009, 04:18 PM

I would try and get rid of the crashing problem before installing snow leopard. Have you tried repairing permissions? reset PRAM? logged in as different user?

Chupa Chupa · Aug 27, 2009, 04:21 PM

Before I wasted time installing SL I'd try to figure out why you are getting the crashes. Are these crashes within apps or full-on kernal panics? Check out Console and see what happened just before the crash. At any rate I'd take it into an Apple Store and see if they can figure it out since its still on warranty.

JonezyAlz · Aug 27, 2009, 04:24 PM

ooo I didn't realise it offered a fresh install wiping the entire disk. Thats neat.

how do I reset PRAM and repair permissions? Ill set up another user and try running under that for a while, problem is I cant tie anything that Im doing/done to the crashes to know what's causing it and the report it comes up with means nothing to me really!

JonezyAlz · Aug 27, 2009, 04:32 PM

Quote:

Originally Posted by Chupa Chupa

Before I wasted time installing SL I'd try to figure out why you are getting the crashes. Are these crashes within apps or full-on kernal panics? Check out Console and see what happened just before the crash. At any rate I'd take it into an Apple Store and see if they can figure it out since its still on warranty.

I guess by full on kernal panics you mean the screen comes up saying I need to hold down the power button? It does that and sometimes just has a black screen in which nothing is there.

Nearest apple store is about hour and half away I think so that will be my last resort as I dont have much time when I head back to university next week.

I know its happened a bit over last few days but since I got it in May its only crashed about 5 or so times. Is this normal? I ask because this is my first Mac, only ever had windows before and got so used to that crashing it seemed normal haha

charlesbronsen · Aug 27, 2009, 04:48 PM

Quote:

Originally Posted by JonezyAlz

how do I reset PRAM and repair permissions?

http://forums.macrumors.com/showthread.php?t=89736

JonezyAlz · Aug 27, 2009, 06:04 PM

Quote:

Originally Posted by charlesbronsen

http://forums.macrumors.com/showthread.php?t=89736

Superb. Thanks. Have done that now.

Aug 27, 2009, 04:14 PM	#1
JonezyAlz macrumors newbie Join Date: May 2009 Location: Huntington, Indiana	hmmm in need of advice... Hi All, I have a 2009 Macbook Pro currently with Leopard 10.5.8 on it. Every now and then for no apparent reason it crashes and i have to shut down and re-start (happend twice today already and 3 times in the previous couple of days GRR) I've ordered the Snow Leopard upgrade which is coming tomorrow and was wondering should I just put it in and upgrade straight away....or... should I re-install Leopard and all the updates, then upgrade to Snow Leopard and then put my files back on? Random question Im sorry but Im not sure which is the best way of going about it so I don't get problems if its already crashing now Thanks Alexandra

Aug 27, 2009, 04:17 PM	#2
ziggyonice macrumors 68000 Join Date: Mar 2006 Location: Rural America	Apparently, Snow Leopard will include the option to perform a "Clean Install" -- meaning the ability to erase the computer entirely (including any of your stuff), and reinstall. This means that you wouldn't have to install Leopard first. If you wanted, you could try doing this clean install option. Hopefully this would take care of the problem. If it didn't, I'd say take it to an Apple Store. __________________ I was once a Jedi Knight, the same as your father. MacBook Pro [First Generation] \| 2.16GHz \| 2GB RAM \| 120GB HD \| Mac OS X (10.6.1) iPhone 3G \| 16GB \| White

Aug 27, 2009, 04:17 PM	#3
tekio macrumors regular Join Date: May 2009	I'd backup your data & just do a fresh install of snow leopard, instead of upgrading leopard. __________________ Late 07 MacBook SR, Ipod Shuffle 3g

Aug 27, 2009, 04:18 PM	#4
charlesbronsen macrumors 6502 Join Date: Oct 2008 Location: Toronto, Ont	I would try and get rid of the crashing problem before installing snow leopard. Have you tried repairing permissions? reset PRAM? logged in as different user? __________________ 24" Alu iMac 2.8GHz 4GB RAM 1GB iPod Nan

Aug 27, 2009, 04:24 PM	#6
JonezyAlz Thread Starter macrumors newbie Join Date: May 2009 Location: Huntington, Indiana	ooo I didn't realise it offered a fresh install wiping the entire disk. Thats neat. how do I reset PRAM and repair permissions? Ill set up another user and try running under that for a while, problem is I cant tie anything that Im doing/done to the crashes to know what's causing it and the report it comes up with means nothing to me really! __________________ MacBook Pro, iPod 120GB Classic, iPhone 3GS 32GB <3

Aug 27, 2009, 04:21 PM	#5
Chupa Chupa macrumors 68020 Join Date: Jul 2002	Before I wasted time installing SL I'd try to figure out why you are getting the crashes. Are these crashes within apps or full-on kernal panics? Check out Console and see what happened just before the crash. At any rate I'd take it into an Apple Store and see if they can figure it out since its still on warranty.

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