Can u take a jailbroken iPod touch back to the apple store?

jake020793 · Nov 1, 2009, 12:09 PM

My iPod touch 2g is playing up. It's the second generation and jailbroken. When I go on safari it crashes on keyboard and goes back to home. I want to take it to apple store to sort out. I've had it since July and I got the box and everything so I assume it's still under warranty. Can I just take it back? Or will they point out it's jailbroken.

Thanks

dr. shdw · Nov 1, 2009, 12:18 PM

Restore it.

lostless · Nov 1, 2009, 12:20 PM

Jailbreaking voids your warranty, so no apple will not help you. Sounds like a software glitch and the only way to fix it is to restore the firmware, which is what apple would do even if you didn't jailbreak.

finnschi · Nov 1, 2009, 02:19 PM

Quote:

Originally Posted by dr. shdw

Restore it.

+1

just open itunes and press "restore" if it still does not work, bring it back apple wouldn't know that its jailbroken

nufanec · Nov 1, 2009, 03:47 PM

Heh...

Yeah, you can take it to them. They will restore it to a non jailbroken state and it will work. The same as if you did it at home as it is a software issue with your jailbroken install or your user data. Restoring to a known good version of the software and setting it up as a new device will fix that.

iWoz · Nov 1, 2009, 04:45 PM

+2 to the restore!! They would just laugh at you if you took it to them jailbroken!

cfitz7111 · Nov 1, 2009, 06:03 PM

Quote:

Originally Posted by jake020793

My iPod touch 2g is playing up. It's the second generation and jailbroken. When I go on safari it crashes on keyboard and goes back to home. I want to take it to apple store to sort out. I've had it since July and I got the box and everything so I assume it's still under warranty. Can I just take it back? Or will they point out it's jailbroken.

Thanks

My guess is that it is crashing BECAUSE its jailbroken if you restore it, I doubt the Apple store will find a problem. Then you will break your iPod it will crash again.

HBOC · Nov 4, 2009, 03:23 PM

I took back an iPhone JB'd before. No probs, but ofcourse i didn't have crazy stuff on there that would call attention...but that was on accident.. restore before going back in

MMM.PWR · Nov 4, 2009, 06:32 PM

Can apple tell if a phone has been JB'd after being restored?

HBOC · Nov 4, 2009, 09:27 PM

Quote:

Originally Posted by MMM.PWR

Can apple tell if a phone has been JB'd after being restored?

they have an idea, but not positive. They can pull up info logs of some sort...

Nov 1, 2009, 12:09 PM	#1
jake020793 macrumors newbie Join Date: Oct 2009	Can u take a jailbroken iPod touch back to the apple store? My iPod touch 2g is playing up. It's the second generation and jailbroken. When I go on safari it crashes on keyboard and goes back to home. I want to take it to apple store to sort out. I've had it since July and I got the box and everything so I assume it's still under warranty. Can I just take it back? Or will they point out it's jailbroken. Thanks

Nov 1, 2009, 12:20 PM	#3
lostless macrumors regular Join Date: Oct 2005	Jailbreaking voids your warranty, so no apple will not help you. Sounds like a software glitch and the only way to fix it is to restore the firmware, which is what apple would do even if you didn't jailbreak. __________________ www.icompositions.com/artists/lostless

Nov 1, 2009, 04:45 PM	#6
iWoz macrumors 6502 Join Date: Jan 2009 Location: East Midlands, U.K	+2 to the restore!! They would just laugh at you if you took it to them jailbroken! __________________ 27" iMac Quad-Core i5 iPhone 3GS 16GB (White)

Nov 4, 2009, 03:23 PM	#8
HBOC macrumors 65816 Join Date: Oct 2008 Location: PDX	I took back an iPhone JB'd before. No probs, but ofcourse i didn't have crazy stuff on there that would call attention...but that was on accident.. restore before going back in __________________ Don't get scammed on Ebay for AC! http://reviews.ebay.com/FAKE-APPLECA...00000011731235

Nov 4, 2009, 06:32 PM	#9
MMM.PWR macrumors regular Join Date: Sep 2009 Location: SoFla	Can apple tell if a phone has been JB'd after being restored? __________________ 27.i7 :: 15.2.66 :: 3G S⃣ :: AExtreme :: Misc

Nov 1, 2009, 12:18 PM	#2
dr. shdw macrumors 6502a Join Date: Aug 2008	Restore it.

Nov 1, 2009, 03:47 PM	#5
nufanec macrumors regular Join Date: Sep 2005	Heh... Yeah, you can take it to them. They will restore it to a non jailbroken state and it will work. The same as if you did it at home as it is a software issue with your jailbroken install or your user data. Restoring to a known good version of the software and setting it up as a new device will fix that.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode