Mail icon bounces once and does not open

marywm · Nov 13, 2009, 04:05 PM

When I log onto my MAIL icon it just bounces once and does not open. Same goes for Safari HOWEVER the Firefox, Excel, Word icons open.
I have tried re-booting but no luck. As a back up I am using Entourage for my email but prefer to use MAIL, as well would like to use Safari again! What do I need to do to get these working again?

BlueRevolution · Nov 13, 2009, 05:05 PM

Can you open Console? (/Applications/Utilities/Console.app) Do you see anything unusual in the logs?

marywm · Nov 13, 2009, 06:30 PM

Ca't open up console

JediMeister · Nov 13, 2009, 07:15 PM

If you have not already checked, run updates for your system from the Software Update option under the Apple menu. If there are any for Mac OS X or Safari, install them and check if the issues persist. You should be running 10.5.8/10.6.2 and Safari 4.0.4.

BlueRevolution · Nov 13, 2009, 07:32 PM

What about  -> System Preferences?

Nov 13, 2009, 04:05 PM	#1
marywm macrumors newbie Join Date: Oct 2009	Mail icon bounces once and does not open When I log onto my MAIL icon it just bounces once and does not open. Same goes for Safari HOWEVER the Firefox, Excel, Word icons open. I have tried re-booting but no luck. As a back up I am using Entourage for my email but prefer to use MAIL, as well would like to use Safari again! What do I need to do to get these working again?

Nov 13, 2009, 05:05 PM	#2
BlueRevolution macrumors 601 Join Date: Jul 2004 Location: Ailleurs	Can you open Console? (/Applications/Utilities/Console.app) Do you see anything unusual in the logs? __________________ "In its majestic equality, the law forbids rich and poor alike to sleep under bridges, beg in the streets and steal a loaf of bread." —Anatole France

Nov 13, 2009, 07:32 PM	#5
BlueRevolution macrumors 601 Join Date: Jul 2004 Location: Ailleurs	What about  -> System Preferences? __________________ "In its majestic equality, the law forbids rich and poor alike to sleep under bridges, beg in the streets and steal a loaf of bread." —Anatole France

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Nov 13, 2009, 06:30 PM	#3
marywm Thread Starter macrumors newbie Join Date: Oct 2009	Ca't open up console

Nov 13, 2009, 07:15 PM	#4
JediMeister macrumors 68000 Join Date: Oct 2008	If you have not already checked, run updates for your system from the Software Update option under the Apple menu. If there are any for Mac OS X or Safari, install them and check if the issues persist. You should be running 10.5.8/10.6.2 and Safari 4.0.4.