Help connecting directly to modem using comcast

Popkarma · Nov 22, 2009, 11:08 AM

Hello all, I work in a number of different houses all with different computer settings, so I bring my computer everywhere. It is an iMac. I'm having trouble connecting via ethernet into the cable modem at one place. I can connect my xbox directly if I manually enter the IP and DNS info. I know that the service is comcast and the modem is an Arris. It wont detect an IP automatically, I have tried to enter the info manually and it says ethernet is connected with the ip blah blah blah....but it wont connect to the internet or anything. Anyone have any ideas??

Thanks

miles01110 · Nov 22, 2009, 11:12 AM

you probably have to reboot the modem, or at least you could try that.

Popkarma · Nov 22, 2009, 12:08 PM

didn't work

Nov 22, 2009, 11:08 AM	#1
Popkarma macrumors newbie Join Date: Nov 2009	Help connecting directly to modem using comcast Hello all, I work in a number of different houses all with different computer settings, so I bring my computer everywhere. It is an iMac. I'm having trouble connecting via ethernet into the cable modem at one place. I can connect my xbox directly if I manually enter the IP and DNS info. I know that the service is comcast and the modem is an Arris. It wont detect an IP automatically, I have tried to enter the info manually and it says ethernet is connected with the ip blah blah blah....but it wont connect to the internet or anything. Anyone have any ideas?? Thanks

Nov 22, 2009, 11:12 AM	#2
miles01110 macrumors Demi-God Join Date: Jul 2006 Location: Switzerland	you probably have to reboot the modem, or at least you could try that. __________________ 14 People You Meet in the Apple Store Why Is My Credit Card Company Trying to Phish Me? Got a problem? Check here first.

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Nov 22, 2009, 12:08 PM	#3
Popkarma Thread Starter macrumors newbie Join Date: Nov 2009	didn't work