Macbook Air 2011 13" Occasional Freeze

westislander · Feb 8, 2013, 02:51 PM

Hi board!

I have a 13" MacBook Air 2011. I bought this Mac originally loaded with Lion and cleaned installed Mountain Lion the day it was released back some time in the summer.

I've noticed the system occasionally freezes and the only way to get it back up and running is to hold down the power button and boot it back up. I'm currently on the latest version 10.8.2.

This has happened more or less 4 times since I upgraded to Mountain Lion. I never turn off my Mac and only do when my system freezes.

Is this a known bug within Mountain Lion or a potential hardware issue.

Many thanks!

crazytrain · Feb 8, 2013, 04:25 PM

Sorry, can't help but my 2011 11" has started with the same issue in the last week or so, hence I'll be watching this thread to see what transpires...

Cynicalone · Feb 8, 2013, 05:00 PM

I've seen this on my 2011 13" model.

FanBoyTroll · Feb 8, 2013, 05:27 PM

I have been having the same issue for about three weeks now. It happens an average of once every 2-3 days. I have tried many things like changing settings on the hard drive, like not allowing it to sleep when possible. VERY FRUSTRATING.

WhiteIphone5 · Feb 8, 2013, 08:07 PM

have you guys done an SMC Reset or rest the Pram?
mine was freezing lately but its OK now

quax · Feb 9, 2013, 06:55 AM

Hi, same problem here running on Lion 10.7.5. Has been ongoing since day 1. Have been through the complete program: HW test... ok, clean re-install, PRAM, SMC reset. Normally works for a while, then suddenly when you least expect it, the MBA just freezes. Only mode to recover is holding the power button. Recovery has always been flawless luckily, but it remains to be a major annoyance.

I was under the impression that occurrence was "higher" when running MS Excel. No obvious trace in the console.

I have reported the problem to Apple with no response.

We also have a 2010 MBA 13" with 10.6 where the problem has never occurred.

I was hoping that the upgrade to 10.8.x would resolve the issue. Will contribute my observations to see if this ties back to HW or SW.

Seamaster · Feb 9, 2013, 07:08 AM

Same thing affects my 2012 13". Maybe once a week. Total freeze.

Feb 8, 2013, 02:51 PM	#1
westislander macrumors newbie Join Date: Aug 2011 Location: Montreal, Quebec Canada	Macbook Air 2011 13" Occasional Freeze Hi board! I have a 13" MacBook Air 2011. I bought this Mac originally loaded with Lion and cleaned installed Mountain Lion the day it was released back some time in the summer. I've noticed the system occasionally freezes and the only way to get it back up and running is to hold down the power button and boot it back up. I'm currently on the latest version 10.8.2. This has happened more or less 4 times since I upgraded to Mountain Lion. I never turn off my Mac and only do when my system freezes. Is this a known bug within Mountain Lion or a potential hardware issue. Many thanks!
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Feb 9, 2013, 06:55 AM	#6
quax macrumors newbie Join Date: Dec 2012	MBA 2011 13" Occasional Freeze Hi, same problem here running on Lion 10.7.5. Has been ongoing since day 1. Have been through the complete program: HW test... ok, clean re-install, PRAM, SMC reset. Normally works for a while, then suddenly when you least expect it, the MBA just freezes. Only mode to recover is holding the power button. Recovery has always been flawless luckily, but it remains to be a major annoyance. I was under the impression that occurrence was "higher" when running MS Excel. No obvious trace in the console. I have reported the problem to Apple with no response. We also have a 2010 MBA 13" with 10.6 where the problem has never occurred. I was hoping that the upgrade to 10.8.x would resolve the issue. Will contribute my observations to see if this ties back to HW or SW.
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Feb 9, 2013, 07:08 AM	#7
Seamaster macrumors 6502a Join Date: Feb 2003	Same thing affects my 2012 13". Maybe once a week. Total freeze. __________________ MacBook Air 13" 128GB \| iPad mini 16GB \| iPhone 4S 16GB \| Time Capsule 2TB \| Apple TV 3
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Feb 8, 2013, 04:25 PM	#2
crazytrain macrumors member Join Date: Sep 2009	Sorry, can't help but my 2011 11" has started with the same issue in the last week or so, hence I'll be watching this thread to see what transpires...
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Feb 8, 2013, 05:00 PM	#3
Cynicalone macrumors 68040 Join Date: Jul 2008 Location: Okie land	I've seen this on my 2011 13" model.
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Feb 8, 2013, 05:27 PM	#4
FanBoyTroll macrumors member Join Date: Aug 2010	I have been having the same issue for about three weeks now. It happens an average of once every 2-3 days. I have tried many things like changing settings on the hard drive, like not allowing it to sleep when possible. VERY FRUSTRATING.
	0

Feb 8, 2013, 08:07 PM	#5
WhiteIphone5 macrumors 6502a Join Date: May 2011 Location: Alexandria,VA	have you guys done an SMC Reset or rest the Pram? mine was freezing lately but its OK now
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