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Old Nov 7, 2012, 10:00 AM   #1
socalian12345
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AT&T Mobile Insurance (Asurion Claim) for iPhone 5

I'm debating on whether or not I should add mobile insurance for my iPhone 5. It's $9.99 a month and if I lose it I pay a $200 deductible without signing a new contract.

But my question is that what prevents anyone from making a fake claim and paying $200 to get another iPhone 5 (because obviously the market value is much than that even if the phone gets disabled)?

Also what is the ease of filing a claim with Asurion? Has anyone has any experience with them or AT&T?
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Old Nov 7, 2012, 11:41 AM   #2
dave420
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I pay $6.99 a month for Asurion from AT&T for a couple different lines. You don't need the nore expensive option. I have it in addition to AppleCare+ in case I lose my phone.
You do need to file a police report if you want to make a claim, so you could get in some trouble if it is found out you are lying. That limits your ability to use and sell the phone you have reported missing. The phone also may get blocked, at least here in ate USA.
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Old Nov 7, 2012, 11:47 AM   #3
socalian12345
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What is the additional $3.00 for the Mobile Protection Pack - Enhanced Support? It sounds useless now that I typed it lol.
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Old Nov 7, 2012, 11:56 AM   #4
shelbymayer
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You need a notorized affidavit to make a claim for a lost or stolen phone including a police report. If you get by that the original phone is blacklisted and can not be used on at&t or any major carrier in the us.
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Old Nov 7, 2012, 12:03 PM   #5
michaeljohn
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Quote:
Originally Posted by socalian12345 View Post
I'm debating on whether or not I should add mobile insurance for my iPhone 5. It's $9.99 a month and if I lose it I pay a $200 deductible without signing a new contract.

But my question is that what prevents anyone from making a fake claim and paying $200 to get another iPhone 5 (because obviously the market value is much than that even if the phone gets disabled)?

Also what is the ease of filing a claim with Asurion? Has anyone has any experience with them or AT&T?
Ummm, you have to send the phone you make a claim on back to Asirion or they charge you a ton and also AT&T kills that's phones ESN.
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Old Nov 7, 2012, 03:33 PM   #6
dave420
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Originally Posted by socalian12345 View Post
What is the additional $3.00 for the Mobile Protection Pack - Enhanced Support? It sounds useless now that I typed it lol.
Haven't looked at it in a while, but the enhanced support is similar to Find My iPhone, so I would just use that instead since it is free.
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Old Nov 7, 2012, 05:33 PM   #7
itjw
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Originally Posted by shelbymayer View Post
You need a notorized affidavit to make a claim for a lost or stolen phone including a police report. If you get by that the original phone is blacklisted and can not be used on at&t or any major carrier in the us.
Well, that and the insurance fraud....

Seems like there would be better scams out there than trying to swindle a free $200 iPhone. Have you thought about emailing people and telling them that they are lottery winners (and all they have to do is send you some $$$ upfront for processing)???
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Old Nov 7, 2012, 08:09 PM   #8
jekyoo
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Originally Posted by socalian12345 View Post
What is the additional $3.00 for the Mobile Protection Pack - Enhanced Support? It sounds useless now that I typed it lol.
The extra $3 is for wiping and tracking, which is useless since iCloud does this.
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Old Nov 7, 2012, 08:21 PM   #9
GoCubsGo
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Quote:
Originally Posted by shelbymayer View Post
You need a notorized affidavit to make a claim for a lost or stolen phone including a police report. If you get by that the original phone is blacklisted and can not be used on at&t or any major carrier in the us.
Is this true? Usually it's only a police report.
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Old Nov 8, 2012, 01:15 AM   #10
Abandapart82
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I just went through this. Mine was technically lost and not stolen so I didnt need a police report but i did need an affidavit. They didn't tell me to get it notarized and my claim was just approved. Should be getting my replacement iPhone 5 in a few days.
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Old Nov 8, 2012, 06:23 PM   #11
xA4Hx
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World wide database is going to go online for stolen phones to stop people from activating stolen phones
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Old Nov 8, 2012, 07:50 PM   #12
eagleglen
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This may not be the case in every instance, but when I reported my iPhone 4S stolen, they never asked for the police report. I had even gone through what I would describe as extraordinary measures to get one, since the theft occurred while I was in Mexico.

When I received the replacement, it included a note reminding me to return the old damaged phone, but a day or two later, I got an email saying my claim was closed and no further action was necessary.

I had to go to two different police stations, and finally a city administration office, where I had to wait several hours for the police report. Fortunately, I had a friend with me who spoke Spanish. I finally got a notarized document saying I was robbed and what was stolen, but it was never asked for. Was still glad I had it just in case and would probably do the same in a similar circumstance.
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