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Old Jan 29, 2013, 01:48 PM   #1
Dave26
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Payment to Apple

Ok so with my iMac being shipped on Monday morning, I expected Apple to take the payment from my account (I paid direct debit) yet when i checked they hadn't taken the payment. The order has shipped because Apple sent me the shipping notification email and the txt to my phone. Plus when I go onto my account It says shipped. However I haven't been given a tracking number by UPS or FedEx

Any one else have this??
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Old Jan 29, 2013, 01:49 PM   #2
Marjamrob1
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Free iMac? Nothing to see here...
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Old Jan 29, 2013, 01:57 PM   #3
Dave26
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Free iMac? Nothing to see here...
I wouldn't of thought they would of made a mistake like that. Not like its a small amount of money. Also how long does it take to get a tracking number from UPS or FedEx?? I haven't had one yet. But need to know cuss of being in when its delivered.
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Old Jan 29, 2013, 02:16 PM   #4
Marjamrob1
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I wouldn't of thought they would of made a mistake like that. Not like its a small amount of money. Also how long does it take to get a tracking number from UPS or FedEx?? I haven't had one yet. But need to know cuss of being in when its delivered.
Amazon has done it to me a few times, but never on anything big. Also, doesn't it say when you get the e-mail from Apple? Normally it is 5-7 days.
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Old Jan 29, 2013, 02:22 PM   #5
Dave26
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Amazon has done it to me a few times, but never on anything big. Also, doesn't it say when you get the e-mail from Apple? Normally it is 5-7 days.
The email says on or before 1/02/2013 but doesn't give a tracking number for UPS
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Old Jan 29, 2013, 03:05 PM   #6
Marjamrob1
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The email says on or before 1/02/2013 but doesn't give a tracking number for UPS
Then you should call Apple... That is like 25 days ago...
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Old Jan 29, 2013, 03:31 PM   #7
Dave26
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Then you should call Apple... That is like 25 days ago...
The 1/02/2013 is on Friday, i haven't had a UPS tracking but i have used the flight details to track that its in Shanghai China at the moment.
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Old Jan 29, 2013, 03:39 PM   #8
Marjamrob1
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The 1/02/2013 is on Friday, i haven't had a UPS tracking but i have used the flight details to track that its in Shanghai China at the moment.
Oh, sorry I read the date January 2nd, 2013 as opposed to February 1st, 2013.
Then I would wait till it gets there or that date.
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Old Jan 29, 2013, 03:53 PM   #9
Dave26
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Oh, sorry I read the date January 2nd, 2013 as opposed to February 1st, 2013.
Then I would wait till it gets there or that date.
What do you think about Apple not taking the money? is this normal will they take it out over the next few days. I also just this minute got an email from Apple saying:

"your order has left Apple and you will have received a Dispatch Notification email advising you of the expected delivery date.

Please note your items are shipping from different locations and will be merged, for your convenience, so that you will receive one single delivery.

As a result, please allow up to 4 business days for your Order Status to be updated online."
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Old Jan 29, 2013, 04:05 PM   #10
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I have managed to find this tracking info for the batch that was ordered around the 7th. If you can understand it well done cuss i cant does it mean they wont get in till the 31st? if so my delivery date is wrong which states the 1st of feb.

01-Feb-2013 15:00:00 GMT Requested Delivery Date LONDON, ENGLAND (LHR)

31-Jan-2013 17:31:00 GMT (est.) Est Arrival at Dest ABU DHABI, UAE (AUH) LONDON, ENGLAND (LHR) AUH-LHR: EY19/31 AUH LHR

31-Jan-2013 12:30:00 GST (est.) Booked ABU DHABI, UAE (AUH)
LONDON, ENGLAND (LHR) AUH-LHR: EY19/31

30-Jan-2013 00:25:00 SGT Confirmed on Board PUDONG, SHANGHAI, CHINA (PVG) ABU DHABI, UAE (AUH) PVG-AUH: EY867/30 FMEY T24 ACTUAL

29-Jan-2013 09:04:00 SGT Client Called for Pickup

29-Jan-2013 08:51:00 SGT Freight Received w/Docs
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Old Jan 29, 2013, 04:33 PM   #11
Marjamrob1
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I have managed to find this tracking info for the batch that was ordered around the 7th. If you can understand it well done cuss i cant does it mean they wont get in till the 31st? if so my delivery date is wrong which states the 1st of feb.

01-Feb-2013 15:00:00 GMT Requested Delivery Date LONDON, ENGLAND (LHR)

31-Jan-2013 17:31:00 GMT (est.) Est Arrival at Dest ABU DHABI, UAE (AUH) LONDON, ENGLAND (LHR) AUH-LHR: EY19/31 AUH LHR

31-Jan-2013 12:30:00 GST (est.) Booked ABU DHABI, UAE (AUH)
LONDON, ENGLAND (LHR) AUH-LHR: EY19/31

30-Jan-2013 00:25:00 SGT Confirmed on Board PUDONG, SHANGHAI, CHINA (PVG) ABU DHABI, UAE (AUH) PVG-AUH: EY867/30 FMEY T24 ACTUAL

29-Jan-2013 09:04:00 SGT Client Called for Pickup

29-Jan-2013 08:51:00 SGT Freight Received w/Docs
From this I gather, that on the 31st in will be in ABU DHABI. If you are in London, then it is estimated as the 1st, specifically "01-Feb-2013 15:00:00 GMT"
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Old Jan 29, 2013, 04:36 PM   #12
Dave26
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From this I gather, that on the 31st in will be in ABU DHABI. If you are in London, then it is estimated as the 1st, specifically "01-Feb-2013 15:00:00 GMT"
I'm not In london but I am in the UK I live a couple of hours away from London.
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Old Jan 29, 2013, 04:44 PM   #13
xkmxkmxlmx
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They will charge you within the next day or two no doubt. Nothing to get excited about.
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Old Jan 29, 2013, 05:07 PM   #14
Marjamrob1
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I'm not In london but I am in the UK I live a couple of hours away from London.
So then probably the second/third from this.
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Old Jan 29, 2013, 05:08 PM   #15
Brian Y
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Yep it will have been ring fenced. It will show on your statement in due course.
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Old Jan 29, 2013, 05:11 PM   #16
Marjamrob1
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Yep it will have been ring fenced. It will show on your statement in due course.
You can always dream though.
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Old Jan 29, 2013, 05:19 PM   #17
Dave26
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So then probably the second/third from this.
Ok, it's just that Apple say on or before the 1/02/2013. But either way I need to know cuss of someone being in when its delivered.
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Old Jan 29, 2013, 05:57 PM   #18
Marjamrob1
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Ok, it's just that Apple say on or before the 1/02/2013. But either way I need to know cuss of someone being in when its delivered.
Probably the second, at whatever time your mail comes.
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Old Jan 29, 2013, 06:48 PM   #19
Tombs
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How the hell are we supposed to know...phone APPLE!
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Old Jan 29, 2013, 06:56 PM   #20
FreemanW
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You ought to call Apple and complain.

Maybe you'll get a free SuperDrive out of it.

/snark

My iMac was delivered on a Thursday, my CC account wasn't hit with the charge until the following Monday or Tuesday.

Just so you can sleep at night, know this, Apple has queried your Debit number at least twice during your order period to ensure that their money will be there when they want it. You could call your bank and confirm that there is a hold on your account, a hold that is the same amount as the cost of your iMac order.
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