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Old Dec 19, 2012, 09:18 AM   #1
Simple Living
macrumors member
 
Join Date: Nov 2007
Installer.app unresponsive when installing Divx

I have OS 10.5.8 Leopard and am trying to install DivX Plus.pkg. Nothing happens and I have to force quit Installer.app and get the message "The application Installer quit while unresponsive."

The Problem Details report was quite long but here it is, including the first Thread id. If you need more, please let me know. I'm grateful for any suggestions!

EDITED TO ADD: Installer.app ONLY does this with DivX. I just installed another .pkg (Onyx) and it worked fine. Is this a DivX issue? Java?
Code:
Date/Time:      2012-12-19 09:12:01 -0500
OS Version:     10.5.8 (Build 9L31a)
Architecture:   i386
Report Version: 4

Command:        Installer
Path:           /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
Version:        3.0.2 (281)
Build Version:  8
Project Name:   Installer
Source Version: 2810000
Parent:         launchd [67]

PID:            903
Event:          hang
Time:           5.02s
Steps:          21


Process:        Installer [903]
Path:           /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer

  ADDRESS         BINARY
  00001000        /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
  00041000        /System/Library/Frameworks/InstallerPlugins.framework/Versions/A/InstallerPlugins
  00068000        /System/Library/PrivateFrameworks/JavaScriptGlue.framework/Versions/A/JavaScriptGlue
  0007a000        /usr/lib/libxar.1.dylib
  0008d000        /System/Library/PrivateFrameworks/NetInfo.framework/Versions/A/NetInfo
  0012c000        /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
  00258000        /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManagement
  002ab000        /System/Library/PrivateFrameworks/SystemMigration.framework/Versions/A/SystemMigration
  00424000        /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
  0046b000        /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
  0059f000        /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
  006fd000        /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
  00738000        /usr/lib/libcurl.4.dylib
  37d12000        /Applications/DivX Plus.pkg/Contents/Plugins/GooglePlugin.bundle/Contents/MacOS/GooglePlugin
  37d1f000        /Applications/DivX Plus.pkg/Contents/Plugins/GooglePlugin.bundle/Contents/MacOS/../Frameworks/DivXInstallerUtilities.framework/Versions/A/DivXInstallerUtilities
  382d5000        /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
  4d57d000        /System/Library/PrivateFrameworks/GraphKit.framework/Versions/A/GraphKit

  Thread id:      52782e8
  User stack:
    21 ??? [0x2c2e]
      21 ??? [0x2e18]
        21 _NSApplicationMain + 574 (in AppKit) [0x92fcc1d8]
          21 -[NSApplication run] + 795 (in AppKit) [0x92ffef9f]
            21 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (in AppKit) [0x93005f88]
              21 __DPSNextEvent + 1189 (in AppKit) [0x930068e9]
                21 _AEProcessAppleEvent + 38 (in HIToolbox) [0x9072b981]
                  21 _aeProcessAppleEvent + 177 (in AE) [0x93ac7425]
                    21 __Z25dispatchEventAndSendReplyPK6AEDescPS_ + 44 (in AE) [0x93ac757e]
                      21 __Z20aeDispatchAppleEventPK6AEDescPS_mPh + 144 (in AE) [0x93ac7648]
                        21 __NSAppleEventManagerGenericHandler + 223 (in Foundation) [0x95b837af]
                          21 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 655 (in Foundation) [0x95b83a9f]
                            21 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 297 (in AppKit) [0x930090db]
                              21 -[NSApplication(NSAppleEventHandling) _handleAEOpenDocuments:] + 88 (in AppKit) [0x932e73e1]
                                21 -[NSApplication _doOpenFiles:] + 242 (in AppKit) [0x932e74f3]
                                  21 -[NSApplication _doOpenFile:ok:tryTemp:] + 558 (in AppKit) [0x9335bec3]
                                    21 ??? [0x157fc]
                                      21 ??? [0x18b80]
                                        21 ??? [0x16ead]
                                          21 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 391 (in AppKit) [0x92fcc49d]
                                            21 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 171 (in AppKit) [0x92fcc55f]
                                              21 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 946 (in AppKit) [0x92fcc91c]
                                                21 _loadNib + 264 (in AppKit) [0x92fccfba]
                                                  21 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1613 (in AppKit) [0x92fd6dde]
                                                    21 ??? [0x17a63]
                                                      21 ??? [0x267db]
                                                        21 -[InstallerSection(loading) shouldLoad] + 200 (in GooglePlugin) [0x37d149b2]
                                                          21 +[GooglePluginPane sendPing:] + 114 (in GooglePlugin) [0x37d13c7c]
                                                            21 +[NSURLConnection sendSynchronousRequest:returningResponse:error:] + 139 (in Foundation) [0x95c12a8b]
                                                              21 _CFURLConnectionSendSynchronousRequest + 427 (in CFNetwork) [0x9404e2df]
                                                                21 _CFRunLoopRunInMode + 88 (in CoreFoundation) [0x90076aa8]
                                                                  21 _mach_msg_trap + 10 (in libSystem.B.dylib) [0x95f74166]

Last edited by maflynn; Dec 29, 2012 at 06:35 PM.
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