|Mar 6, 2013, 12:58 AM||#1|
Problems with my late 2012 iMac (logic board)
I have had my mac for about a month. I am having numerous issues with it.
- After it has been in stand by for awhile I sit at it, wake it up, and attempt to open safari from the dock. Safari bounces up and down but never opens. I force quite and try again...same thing. I restart my computer and it works fine (but it only restarts if i force quite safari first). It has since done this with system preferences and iTunes too.
-time machine. I set up time machine to back up to my WD 500gig external. It worked great for like 20 days and now tells me everyday it cant back up. I open time machine but cant figure out what the issue is.
- Date and Time. Often my time at the top right corner freezes on a time. I scroll over it and I get the spinning color wheel. Again, a restart fixes it.
I called apple and a tech ran through some diagnostics and told me that she did not know what was wrong but thought it might be my logic board. She also said I might have to reinstall OSX to fix the issue. Wont I lose all my data if I uninstall my OSX? I ended up ending the call because I could not understand the lady.
Anyone have any thoughts?
|Mar 6, 2013, 09:08 AM||#5|
You can reinstall the OS while keeping your data, apps and settings in place. However, if Time Machine isn't working then you should do a manual copy of your recent files.
My advice: take it back to the shop. It's a brand new machine with hardware problems. They should fix it or give you a new one for free, as it's under warrantee.
|Mar 6, 2013, 09:21 AM||#6|
I had an iMac that had system board issues, and after them looking at it for a half hour, and running diags on it I'm sure, they offered a new-in-the-box system (without the box, keyboard/mouse) without hesitation.
Take the entire system back, in the box, with keyboard/mouse, and they will likely swap the whole thing. (That is the second time Apple Stores have swapped a dying system with new for me)
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