Did you get in contact through Tim cooks email?
You need to go higher up cause these uninformed reps are just waisting your time.
Shouldnt be that hard to replace an iphone and take so much back and forth and energy.
Hope they make it up to you somehow in the end.
This is nonsense.
No time yet, working 6am-6pm today. Last night they said they would call me back tonight so we will see how that goes. Maybe they did a little research but not getting my hopes up..
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That's a little extreme. Since he is in the US he could just go to an Apple Store or speak to a different person.
Like I posted earlier, I live 6 hrs away from an apple store. Along with a full time job, I take online classes full time, I dont have time to make a 12 hr round trip for a phone. Ive spoken to 4 different people; 2 people who answer the calls and try to help, 1 supervisor and 1 I think said he was a senior exec all of which said verizon iphone 4's should have those markings/symbols on the bottom.