[iPad] iPad "pops" when any pressure is applied to one edge of the screen.

sixxmum · Jan 7, 2013, 05:54 PM

My new iPad 4 has an odd popping sound that occurs if it is picked up along the camera edge or more than slight pressure is applied on that edge. It sounds like the screen is popping in and back out of the unit. I'm guessing this is not normal and I need to contact Apple or go to the Apple store, right? Anyone had a similar issue and get an easy fix?

korbearus10 · Jan 7, 2013, 07:41 PM

Quote:

Originally Posted by sixxmum

My new iPad 4 has an odd popping sound that occurs if it is picked up along the camera edge or more than slight pressure is applied on that edge. It sounds like the screen is popping in and back out of the unit. I'm guessing this is not normal and I need to contact Apple or go to the Apple store, right? Anyone had a similar issue and get an easy fix?

This guy did: http://forums.macrumors.com/showthread.php?t=1519481

sixxmum · Jan 7, 2013, 07:47 PM

Thanks! I tried a search with popping and snapping but didn't think of cracking!

Toby Ziegler · Jan 8, 2013, 03:06 PM

It might be the adhesive sticking and then "snapping" loose. Still, it could be a problem later on...nothing to lose by giving Apple a call!

sixxmum · Jan 8, 2013, 08:34 PM

Thanks, all. I called Apple and they sent me to the store, where they said it was a manufacturing defect.

Unfortunately, because the date of sale was the day it shipped (even though I didn't get it until 9 days later), I was out of my 2 week window.

Fortunately, though I couldn't just do an exchange and get a new box, I did get an unboxed replacement under warranty. I'm told it's not a refurb. In any case, it doesn't snap and crackle, so that's good! Now I just need to figure out how to get them to move my applecare+ from the other unit to this one.

NestOfRobins · Jan 9, 2013, 02:46 PM

I have the perfect solution:

DON'T APPLY PRESSURE TO THE SIDE OF THE SCREEN.

sixxmum · Jan 9, 2013, 02:55 PM

I'm talking about just the pressure of a thumb while picking up or holding the iPad, not pushing hard

Thetonyk123 · Jan 9, 2013, 08:43 PM

Quote:

Originally Posted by NestOfRobins

I have the perfect solution:

DON'T APPLY PRESSURE TO THE SIDE OF THE SCREEN.

I have a genius solution.

Go to the apple store, get a replacement!!!! I wouldn't want to live with a imperfect device.

iThinkergoiMac · Jan 9, 2013, 09:00 PM

Quote:

Originally Posted by Thetonyk123

I have a genius solution.

Go to the apple store, get a replacement!!!! I wouldn't want to live with a imperfect device.

I have an even better solution: read the actual thread! OP already got a replacement.

Thetonyk123 · Jan 10, 2013, 08:44 AM

Quote:

Originally Posted by iThinkergoiMac

I have an even better solution: read the actual thread! OP already got a replacement.

I know.

Jan 7, 2013, 05:54 PM	#1
sixxmum macrumors 6502 Join Date: Aug 2010	iPad "pops" when any pressure is applied to one edge of the screen. My new iPad 4 has an odd popping sound that occurs if it is picked up along the camera edge or more than slight pressure is applied on that edge. It sounds like the screen is popping in and back out of the unit. I'm guessing this is not normal and I need to contact Apple or go to the Apple store, right? Anyone had a similar issue and get an easy fix?
	0

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Jan 7, 2013, 07:47 PM	#3
sixxmum Thread Starter macrumors 6502 Join Date: Aug 2010	Thanks! I tried a search with popping and snapping but didn't think of cracking!
	0

Jan 8, 2013, 03:06 PM	#4
Toby Ziegler macrumors regular Join Date: Mar 2011	It might be the adhesive sticking and then "snapping" loose. Still, it could be a problem later on...nothing to lose by giving Apple a call!
	0

Jan 8, 2013, 08:34 PM	#5
sixxmum Thread Starter macrumors 6502 Join Date: Aug 2010	Thanks, all. I called Apple and they sent me to the store, where they said it was a manufacturing defect. Unfortunately, because the date of sale was the day it shipped (even though I didn't get it until 9 days later), I was out of my 2 week window. Fortunately, though I couldn't just do an exchange and get a new box, I did get an unboxed replacement under warranty. I'm told it's not a refurb. In any case, it doesn't snap and crackle, so that's good! Now I just need to figure out how to get them to move my applecare+ from the other unit to this one.
	0

Jan 9, 2013, 02:46 PM	#6
NestOfRobins macrumors member Join Date: Jun 2011	I have the perfect solution: DON'T APPLY PRESSURE TO THE SIDE OF THE SCREEN.
	1

Jan 9, 2013, 02:55 PM	#7
sixxmum Thread Starter macrumors 6502 Join Date: Aug 2010	I'm talking about just the pressure of a thumb while picking up or holding the iPad, not pushing hard
	0