Originally Posted by Mdwall
I would say they have one of the best return policies out there personally. Never a question as to why other than what was wrong with it ( a reasonable question from a business perspective) but never a hassle. Plus if you are a silver rewards zone member, you actually have a 60 day return period. Either one beats Apple's 14 day return period.
I just would like to know why you say it sucks.
I know this wasn't directed towards me, this is just my two cents. I've personally had some pretty bad customer service with BB employees, being persistently asked about extended warranties and signing up for this or that.
Apple, however, has given me nothing but the best in terms of personal customer experience.
2012 MBP 15" [2.3GHz i7, 10gb, 500gb] -- iPhone 5s [VZW, 16gb, gray]
Retired: 2010 MBP 13" [2.4GHz C2D] -- gone swimming...iPhone 5 [64gb] -- iPhone 4S [64gb]